JNM Auto Group

I am new to buying used cars, and I drove all the way from Pennsylvania for 4.5 hours because I heard JNM Auto Group in Warrenton, Virginia was a stellar and highly reputable dealer that sold good used cars. I bought a used 2014 Honda Odyssey EXL with 157k miles for 10k in late November 2025, and traded in an old, but functional 2006 Honda Odyssey EXL. There are some pros and cons: [PROS] -Complementary 4500-mile or 3 month warranty! -Rubber floor mats and trunk mat included! -Side door panel trim install included! -Very clean, well detailed vehicle -Little to no rust on underbody -Fresh oil change -EXCELLENT maintenance history - free CarFax report! -Quick and easy PPI arrangement with Advanced Automotive down the street -Clear the dealer did some good work to prep up the vehicle for sale -Dealer accepts purchase from credit card / own financing -Very quick and easy purchase - no haggling and no time wasted! -Relatively low $500 Doc fee! (I still had to pay separate additional titling fees in Pennsylvania as well, but the VA part is below the median Doc fee of $900.) -Very responsive dealer via phone, text and email! [CONS] -only one key included -cracked/broken driver side mirror housing -missing underbody splash guard and fender liner -rear axle and rear brakes due immediately, barely passed PA inspection -missing trim rear interior piece -deteriorated disintegrating window rubber trims -cup holder rubber disintegrating -cosmetic dents on back -right-side door closes, but is not detected to close? -faded steering wheel handle -high mileage for the price - better deals elsewhere if I had just waited 2 more months to buy -had to spend around $1500 in immediate after purchase parts, repairs and maintenance [BIG CON] -Trade-in low-balled: I was told my trade-in 2006 car would be sent straight to the junkyard, and that the dealer would be doing me a service to get rid of it. With that in mind, I agreed to a trade-in value of $200. About 2 months later, I saw my trade-in car listed for $4000 on the dealer's website. Although I do see that the dealer probably had to do some work on it to get it to saleable condition and I understand that the dealer has got to make money somehow, this feels kind of scummy to be told my trade-in car was a junkyard car to be scrapped for parts and instead being sold for 20 times more than what I got for it. -Trade-in mislabeled: I did not get paperwork subtracting trade-in value from sale price, meaning I had to pay more sales tax in Pennsylvania. It wasn't much since the trade price was so low, but this kind of left a sore note in my mind. [CONCLUSION] I knew going in that I was getting a used car and that of course I should not expect a perfect condition on an 11 year old vehicle, but barely passing PA inspection with various immediate repairs/maintenance items needed and being severely low-balled on my trade-in felt really bad. I guess that's just the nature of the used car industry, but all this tells me that JNM Auto Group is an average dealer rather than an exceptional one as the Google/CarFax Reviews suggest. All in all, a fair price for a fair vehicle from a fair dealer. Not exceptional, not horrible, but a fair dealer.

I contacted JNM online and received an quick response followed by a phone call and a pleasant conversation. The SUV I was interested in was available and the price was semi-negotiable. We went and met Muhammad, drove the vehicle alone, negotiated a fair price, got paperwork for my bank, returned the next day and drove it home. JNM fixed a few minor problems with the vehicle overnight. The whole experience was pleasant and personal. I highly reccommend Ali and Muhammad when you go to purchase your next used vehicle, they were great!

This company was absolutely amazing 👏 🤩. I walked out of there with a 2011 Toyota camry this was my very first vehicle and I and very much over the moon very proud of this purchase. I would definitely recommend this place to anyone that is looking for a vehicle!

Sales experience not bad. We purchased the Car , one thing before leaving the Oil Change message was on but could not reset. They said Oil was changed but just needed reset, they couldn't reset it & just go down street to Jiffy Lube & they would reset. They couldn't reset it & said it was reading back door open but wasn't and it would need further attention. I got it home & took to local Ford Dealer. We also only had (1) Key to Car. This model needs to have car several hours to program chip into Computer. So they said also that Rear Door would also need a Switch, which would have to be ordered. And while it was in there they said the Water Pump was leaking. So at this point We are still waiting for the Parts to come in & Car is still in Garage.

The guys helped out soo much, they were very professional and helped any way they could, I would highly.

Great dealership! Very nice people! I got my Ford ranger 2010 and it has been running great so far! One hundred percent recommended going to JNM auto group if you want an honest deal! They are very open with negotiation and do all that they can to assist you once the deal is finalized! All round Great dealer!

This dealership was very helpful, I enjoyed the experience I had getting my car with Mohammad.

Good experience very friendly and helpful. Very upfront and helpful would recommend them highly.Very pleasant attitudes and friendliness.

Ali and Mohamed at Jnm auto Warrenton Va . It was such a great experience, wonderful guys honest and did what they were supposed to do. they sold us a 2009 Honda CRV. It runs wonderful everybody should come here thank you and I usually don’t say this.

Great experiences with Ali, Got all I needed to get the car I wanted, it was painless and effortless. Will come back again. Only thing I wish I knew was a tail light was broken, I didn't see when I was there due to rain. other wise customer service was great. SO far no other issues with the car.