Skip to main content

JNM Auto Group

(65 reviews)
Sales hours:
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(540) 905-8073 (540) 905-8073

Reviews

(65 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JNM Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Fantastic experience

Ali makes car buying easy! His prices are fair and his customer service far exceeds that of the big box dealers. Even though I’m moving out of state, I will be returning to Ali to purchase my next vehicle too. Thanks Ali!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Don't Ever Go Here!

If I could give these guys a negative score, I would. The car my 19 year old son bought should never have passed inspection, yet the CarFax said it had just a couple of months prior to buying it. They seem nice, but our mechanic said they must have turned off warning lights. The belts were hanging by a thread, the muffler and exhaust system are rusted out and need to be replaced, the airbag wires were completely snapped, the oil was leaking so badly that there was none left after topping it off a month ago, and the list goes on. The so called 90-day warranty they sold us covered almost none of the issues.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Anthony

Great service and buying process was smooth ! The salesperson did everything he could to get the payments we were looking at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Outstanding service and Professional people!

Ali was the guy who sticks to his promises. It might be a small dealership, but they have a very big heart for customers and they accomodated me to an upmost respect, my family is growing so we needed a bigger car Mr. Ali sold us a great 2007 Honda odyssey with low miles, we are really happy with the finance deal and the van it's a great experience buying from a small dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

They had the good deal, as advertised. No hype.

Mr Kedar Graham, car specialist, will fix you up with wheels. Walk in, drive out with dependable car, under warranty. One-Stop shopping.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Used car

the best prices, mohmed Was very professional and friendly throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mr Singleton

I was very please with the service I received as a buyer with JNM auto sales. The process only took a few hours and as a man of his word , ensure that I received everything that I was promised. I would highly recommend this dealership to other buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very grateful for this dealer!

I was calling around all over the east coast looking for either a Expedition or Suburban and was planning a trip down the coast to find a rust free vehicle. I called this dealer asking for underbody pictures looking for rust. He told me I was asking a great question and told me there was something I needed to know about expeditions. He told me right off the bat that 100% of Ford Expeditions in this year have a rusted out core support. He told me of a previous customer he had sold a vehicle to. They took the vehicle home to a stricter state and it wouldn't pass inspection due to the core support being rusted. He swapped it out for the customer. He told me he changed the core support on the truck I was interested in also.. It is a huge job because you have to remove the whole front end of the vehicle to get to it. I never ended up seeing the vehicle he had for sale, but he saved me a huge headache by making me aware of this issue. I was on my way down the coast and viewed 3 expeditions with a core support holding on by rust fragments. I would have never known to look if it werent for him. I ended up deciding we needed a larger vehicle, but I am very grateful for his honesty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Outstanding

I'm a 2 time buyer. It has been pleasant to purchase both times. I didn't feel like I was signing my soul away like I have felt other times buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great find!!!!!!

Ali and Moh were really great to work with, they made the whole process seamless. Don't let their small outfit fool ya, "These guys are BIG TIME" and that's no lie. I'd recommend them to anyone who's looking for a great deal with great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No