Southern Team Nissan of New River Valley

People are nice, efficient, and very organized. I feel quite comfortable with dealership. Excellent work.

The dealership is top notch. No pushy salesperson. Everyone cared about customer service. Keep it up.

My experience was great. Everything’s was explained in detail and so personal. I would recommend .

The work on my car is always done well. That’s the most important point. But, secondly, I missed Preston during the last visit. The service technician there never called me back even though I left messages several times. I didn’t even get a call when my car was ready. This time that issue was resolved. The new service technician that helped me was fantastic.

Bailey is easy to deal with and has a peppy personality. The dealership was great.

Despite the fact that I came wayyyy before my scheduled appointment (my fault entirely), I was accepted at 9am when I arrived and taken care of. The service advisor Maria she was an absolute delight. I got several of my prepaid maintenance services completed at no cost, a loosen pan under my engine taken care, and a headlight adjustment that was needed after a previous lift on my truck at no cost because she acknowledged that it should’ve have been taken care of previously. They took care of everything for me in a timely manner. Maria the service advisor was very thorough explaining my service summary and state inspection results. I could not have had a better customer experience.

I have no idea who Kayla is. I left several messages, but never received a return phone call. I can definitely tell Preston, and Mike are not there!

Good friendly service in a customer friendly atmosphere. I felt very much at home and at ease during my stay.

A surprisingly pleasant experience!! Aftering talking with Hugh...he understood what l needed in a vehicle and could afford got straight to work..l got a great deal and exactly what l needed..what a awesome salesperson,friendly , helpful and very knowledgeable..I am very 😊 happy and satisfied thanks to Hugh!! Excellent dealership with every one polite and wanting to help with whatever l needed. I will highly recommend this dealership to everyone l know and continue to use this Nissan establishment for all my new vehicle needs.!!

Very professional They are the best service department ever My, my and hi ?? hi thanks