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Matthews GM Center

(357 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 7:30am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (607) 235-5633 (607) 235-5633
Used (607) 235-5503 (607) 235-5503
Service (607) 235-5489 (607) 235-5489

Reviews

(357 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews GM Center from DealerRater.

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Jim Rogers is the best, I showed up on the wrong day but

Jim Rogers is the best, I showed up on the wrong day but the got me in and oil changed and it was good enough. Thanks Jim for all you do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, We’re so glad to hear you had a great experience with Jim Rogers! Thank you for your business and the great review!

Scott was excellent updating me on what was needed, the

Scott was excellent updating me on what was needed, the progress of the repairs, and reviewing what was done upon completion of the work. The technician did an excellent job !

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Lecampbell, We’re so glad to hear you had a great experience with Scott! Thank you for your business and the great review!

jim rodgers is a very nice guy!

jim rodgers is a very nice guy! he always explains everything that my truck needs and will show me pictures. the other day when i was in i mentioned that i didnt get a chance to stop for lunch and he was kind enough to share his peanut butter and jelly sandwich with me. i will always bring my truck to Matthews and Jim Rodgers!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Gary, Jimmy is a great guy! We're glad to hear he was able to feed you and take great care of you! Thank you for choosing Matthews for all your service needs.

Paul did a really good job with handling the sale of my

Paul did a really good job with handling the sale of my truck. Excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new ride and thank you for choosing Matthews! We're pleased to hear Paul took great care of you.

They were very easy to work with and helpful, I will do

They were very easy to work with and helpful, I will do business in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the perfect review and your business

Jim and his associates do a great job and get me in and

Jim and his associates do a great job and get me in and out in a timely fashion

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, We’re so glad to hear you had a great experience with Jim & Our Team at Matthews GM Center! Thank you for your business and the great review!

Thank you for the fast and friendly service.

Thank you for the fast and friendly service. We will be buying our next truck there too.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the 5 Star Review and your business!

The service representative is very helpful and

The service representative is very helpful and knowledgeable. The service department was clean and nice.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi baum97. Thank you for the 5 Star Review and your business!

Excellent service!

Excellent service! Timely, friendly and fine on time. Always kept me up to date. Nice to pick up a clean car. Prices definitely better than the dealership in Scranton.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Gmac2281, Thank you for choosing Matthews GM Center for your recent service! We appreciate the 5 Star review and your business.

Always excellent service and always a welcoming crew of

Always excellent service and always a welcoming crew of advisors. Have been a loyal customer for many years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi cjgriff2, Thank you for choosing Matthews GM Center for your recent service visit! We appreciate the 5 Star Review!