Reviews
I liked the ease of use but I asked for the car to be
I liked the ease of use but I asked for the car to be NYS inspected and the center console came back broken. I wrote a complaint and nobody has reached out to me.. very disappointed.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are sorry to here about the issue with your last service appointment, when you have the time can you please call the store 607-798-8000 and ask for Mike Ryder our service Director or Adam Crawford our General sales manager we would like to go over what happened. We are here to assist you in knowing Matthews will help in anyway. Look forward to talking with you !
Very satisfy with the service.
Very satisfy with the service. Everyone is very friendly and courteous. Purchased 3 vehicles from Mathews.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the 5 Star Review and your business!
Excellent service experience as always!
Excellent service experience as always! Rob is always a pleasure to deal with, and everything was taken care of thoroughly and efficiently. Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi jdnoyes, We're so glad you had a great experience with Rob! Thank you for the 5 Star Review and your business!
Rob has been taking great care of us for the past ten
Rob has been taking great care of us for the past ten years. We have been very satisfied with Matthews auto.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Audioi, We're so glad you had a great experience with Rob at Matthews GM Center! We appreciate the 5 Star Review and your business!
I always received great service and they take good care
I always received great service and they take good care of my needs and are very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the 5 Star Review and your business!
We had very good service and love our new vehicle.
We had very good service and love our new vehicle.Paul was caring and very easy to work with.Love our truck
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
HI, We’re so glad to hear you had a great experience with Paul! Thank you for your business and the great review!
Informed me every step of the way.
Informed me every step of the way. Courteous, friendly, and considerate of my time. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for choosing Matthews GMC for your recent service visit! We appreciate the 5 Star Review.
Scott is friendly, knowledgeable & delivers on time EVERY
Scott is friendly, knowledgeable & delivers on time EVERY time. Makes us feel like valued customers and that is why we are on our 4th vehicle purchased there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi EUZW99A, We’re so glad to hear you had a great experience with Scott! Thank you for your business and the great review!
The service at Matthews GM Center was very good.
The service at Matthews GM Center was very good. Scott Sorbello was wonderful to work with. Good listener; very knowlegdable. I appreciated the courtesy ride back to the service center to pick up my vehicle. All around it was a very good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi renny1459, We’re so glad to hear you had a great experience with Scott! Thank you for your business and the great review!
Understood my specific vehicle requirements and took time
Understood my specific vehicle requirements and took time to investigate options and determine best model for me. Friendly, helpful, polite and a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi JW5V, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!