Matthews GM Center

Fred was on the spot responsive. Got me in a little earlier than scheduled and had the car out in record time. Almost didn't have time to finish my coffee!

Wonderful staff and very helpful and knowledgeable. Very accommodating. They know their products well All have nice personalities.

I felt that everyone was very nice and professional Especially Kelsey Freeman! She was fantastic to work with! She was very knowledgeable about the vehicle that I purchased and was wonderful to work with!

Did the work I needed and had the car ready sooner than expected. Oil and filter along with new brake pads and rotors. Car doesn’t vibrate when braking now.

Very fast service. Also very easy to schedule an appointment. The service desk is staffed with friendly knowledgeable people.

Service department was efficient and helpful in finding the problem with my vehicle (a GMC used truck). I plan to return for the repair after getting the quote. I apologize to the gentlemen who did work on the vehicle, I'm sorry I didn't catch your name(s). Everything was good.

Rob was fantastic. Rob and the team got my Buick Park Ave in and out FAST!

The staff is extremely friendly and knowledgeable, dealing with my service needs. I won’t take my car anywhere else.

Very communication clear and friendly . Discount . GMC champion. I like both GMC and Chevrolet truck

This purchase turned out to be much more difficult than expected. Adam and his team really did well but GM Caddie folks really didn’t do the job I expected. We (Adam and me) built the vehicle I wanted early in the fall of 2024. GM simply was not building the vehicle we ordered so we had to submit another order for a vehicle without the 24” wheels and without the Premium Platinum Package and downgrade the vehicle design to Platinum Package. This change got GM to accept the order but they (GM) didn’t make delivery until April of 2025 which was almost 4months later than I anticipated. When the vehicle finally arrived at Matthews there were a couple of internal financial matters that were miss handled within Matthews but Adam did his best to correct those errors and the vehicle was finally delivered to my “”handicapped assessable contractor “ where it is undergoing necessary mods. THE WHOLE PROCESS TOOK MUCH TOO LONG AND I SPENT TOO MUCH TIME ON THE PHONE!! I also had a significant amount of money tied up for too long until the vehicle actually went to the “handicapped assessable company