Reviews
I would definitely return for any needs I need done.
I would definitely return for any needs I need done. I plan to be back for my next service needed!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for the 5 Star Review and your business!
Our ONLY disappointment was that we could not locate our
Our ONLY disappointment was that we could not locate our Rewards card and you do not allow the service dept. to look it up online to find out. So we could not use our points that day. Not sure where our card went. We thought that as long as it was online, you could find it. We are low tech seniors. Had our iPhone with us but lacked the ability to get to the rewards' site & find out the answer. We just know that before coming to our service appt., we'd received an email from Matthews. I went online to set up the appt. While doing that (on our home computer, not on phone), it stated that we had over 400 points. You should trust your service personnel to access our account. We have nothing to hide.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Clean, effecient, friendly, helpful - prompt in returning
Clean, effecient, friendly, helpful - prompt in returning my calls, would highly recommend Matthews to friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the 5 Star Review and your business!
Basically everything I ask for is accomplished with our
Basically everything I ask for is accomplished with our three cars and right the first time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the 5 Star Review and your business!
Fred was pleasant and and helpful.
Fred was pleasant and and helpful. Called when car was finished and had it cleaned.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We’re so glad to hear you had a great experience with Fred! Thank you for your business and the great review!
Rob is always pleasant in greeting me, and very attentive
Rob is always pleasant in greeting me, and very attentive to any issues, concerns, and questions I may have regarding the servicing of my vehicle. He always takes the time to explain things in a manner which I can understand. As far as the Service Center, it is very clean and orderly, and everyone I encounter is very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We’re so glad to hear you had a great experience with Rob Linge! Thank you for your business and the great review!
Scabs!
Scabs! Rather throw parts at a vehicle than actually fix it right the first time. Customer can't be right so tell them their wrong. I was right though. Still took those clowns 5 months to figure it out 🤣
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Brandon, I understand that your issue was handled when you had mike call your insurance company and fix your problem. Any further problems please call mike he will help you. All though the comments made are extremely harsh we will help you in the future
Went in for simple oil change/ inspection.
Went in for simple oil change/ inspection. Hit them with surprise problem discovered on drive in. They handled everything quickly and efficiently.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for the 5 Star Review and your business!
Very professional.
Very professional. Pointed out issue and repaired it promptly. Work area very clean and orderly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for the 5 Star Review and your business!
Tim C.
Tim C. was extremely great to work with. He was efficient and to the point. This was a stress free vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We’re so glad to hear you had a great experience with Tim Cseledy! Thank you for your business and the great review!