Reviews
Easy to schedule service, They explained to me what was
Easy to schedule service, They explained to me what was needed and why Friendly, professional, Called when car was ready Offered to pick me up
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear our Team took great care of you, Brian! We appreciate the great review and your business!
Came in for my regular service.
Came in for my regular service. Also asked to have transmission checked out. Everything went fine and I had great communication from Scott letting me know that there were no problems with the transmission and that my truck was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for e great review and for choosing Matthews!
Got to the dealership on time and was Promptly received
Got to the dealership on time and was Promptly received and schedualed. The work was done on a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear our Team took great care of you! We appreciate your business, Michael!
Awesome dealership.
Awesome dealership. They always do great work and always treat us well. Very well satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Matthews and the great review!
Really great place got me right in for my work being done
Really great place got me right in for my work being done on my truck.people was really polite and friendly. Really set there goles on helping me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business!
Always given maximum attention - never disappointed with
Always given maximum attention - never disappointed with Communication . Comfortable waiting room Surroundings - efficient support - always hot coffee - nothing but positive interaction
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What an awesome review of your experience with our Dealership! We truly appreciate your business and the perfect review!
Fred greeted me with a smile, offered a rental car (when
Fred greeted me with a smile, offered a rental car (when one wasn’t set up) & explained the repair in detail.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear Fred took great care of you and if there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.
Good follow up and service from the team at Matthews
Good follow up and service from the team at Matthews Auto, our family uses them exclusively for all four of our vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business and the great review!
Scott was right on the ball and explained what was going
Scott was right on the ball and explained what was going on with my truck and GMC. Although very little was accomplished, I know that when the parts are in and the code issue resolved your guys will do all possible to get the truck right before I get out the door. Unfortunately your shop isn't in Ithaca where it would be much more convenient, then you would probably get most of our business.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making the trip to us! We're glad Scott was able to assist you and we truly appreciate your business and the great review!
Our experience from start to finish was excellent!
Our experience from start to finish was excellent! No pressure and the truck looked great! Tim is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear Tim provided you with a great experience! We appreciate your business and the great review!