Reviews
Awesome sales and after the sales experience.
Awesome sales and after the sales experience. Called me after my delivery to make sure I had no questions about the vehicle. Very professional business
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business!
SERVICE WAS GOOD UNTIL CAR WASH TOOK FOR EVER.
SERVICE WAS GOOD UNTIL CAR WASH TOOK FOR EVER. IT WAS VERY SLOW AND THE JOB DONE WAS POOR. THE REST OF THE WAS VERY GOOD.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know about your recent experience. We will communicate with our Team in an effort to provide a better future experience. We truly appreciate your business!
Ted O'connor was pleasant to work with and did a great
Ted O'connor was pleasant to work with and did a great job demonstrating all of the features of our new Acadia and walking us thru the reams of paperwork necessary to complete the sale. This is the second Acadia we've purchased from Matthews GMC and we've been happy with the sales and service.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your New Acadia! We're glad to hear Ted took great care of you! We truly appreciate your continued business and hope you enjoy your new ride!
Not real happy with their repair service don’t feel they
Not real happy with their repair service don’t feel they pay much attention to overall condition had a repair that could have been avoided if they would have done the job and changed everything the first time seems like things get worse every time they repair it
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your recent experience and we would love the opportunity to speak with you in an effort to turn your experience around, At your earliest convenience, please give Service Manager, Mike Ryder a call at 607-798-8000. Your business is important to us.
Rob was very professional and explained what was needed
Rob was very professional and explained what was needed and why. I found him to be very personable and someone i liked doing business with.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear Rob took great care of you! We appreciate your business and the perfect review!
Vehicle sale went smooth overall.
Vehicle sale went smooth overall. Would recommend this dealer to others for ease of sale and finding financing.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matthew has always been very professional and friendly to
Matthew has always been very professional and friendly to deal with. They always seem to treat their customers with respect
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Matthews! We appreciate your business and the great review!
Noticed my truck parked close to another vehicle and my
Noticed my truck parked close to another vehicle and my door was opened into that vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know about your recent experience. We will communicate this with our Team and make sure our staff is being extra careful. We appreciate your business!
John Quick was very polite and professional from the
John Quick was very polite and professional from the first phone call. They treated my time as important as theirs. Will definitely check with this dealer for inventory in the future.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you had a great experience with John! We appreciate your business and the great review!
Have been a customer for many years.
Have been a customer for many years. Staff from sales to service is wonderful to deal with
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your continued business and the great review!