Reviews
Always great people and great service.
Always great people and great service. Professional and courteous. ThaT is all I’m going to write!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business!
Very quick service didn’t have to wait very long’s at
Very quick service didn’t have to wait very long’s at all. Very happy with the wait time for an oil change
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Matthews and the great review!
Over a 20 year period the service has been consistently
Over a 20 year period the service has been consistently good and always completed on time. I recommend the dealership to others.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business and the perfect review!
Service center was good, Bob was very good to deal with,
Service center was good, Bob was very good to deal with, not happy with GM product, I will be sure to let friends and family know
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear our Team took great care of you but, do apologize that you are unhappy. Let me know if there is anything more we can do to ensure a better future experience.
Mathews Service is a professional and friendly resource
Mathews Service is a professional and friendly resource which I trust with my Cadillac ATS4. Service Dept. staff seems genuinely concerned with me and my vehicle, and they offer to go the extra mile if needed ... even provided a loaner vehicle at no cost to me, since I had asked for an extra bit of service. The team followed my request and did not try to up-sell me on anything. Fred handled my appointment, is is a kind and gentle man and was willing to spend time with me in discussuing my vehcle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Matthews to service your Cadillac! We appreciate your business and the perfect review!
They always give me the best service.
They always give me the best service. They listen to any concerns I might have & always take care of them. Best dealership ever. Always professional but treat me louevv be a special customer. Jim Rodgers is outstanding in service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Jim always takes great care of you! We appreciate your continued business and the great review!
Excellent Service Dept and scheduling is always a breeze.
Excellent Service Dept and scheduling is always a breeze. 10 out of 10, don;t hesitate to try them out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and the great review!
very happy with the service provided and the care that
very happy with the service provided and the care that was taken to make me happy
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business!
Very simple service, both vehicles there 4 days, barley
Very simple service, both vehicles there 4 days, barley washed my car and nothing on my truck . Brakes that did not need replaced your technicians could not make lights go out ! I am 2300 into brakes on a 65k truck A GMC problem and I am paying the price!!!! 50 k miles .. MY BRAKES STILL SQUEAK and no answers. Me and my family have spent 700k on vehicles through your dealer ship.. My children went to Toyota .. Almost like , who cares attitude anymore.. SAD!!!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Jim, We will be reaching out to you soon.
I came in for a lubricate, oil change and tire rotation.
I came in for a lubricate, oil change and tire rotation. Everyone was very friendly and the job was finished in no time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Matthews and the great review!