Reviews
I came in for a lubricate, oil change and tire rotation.
I came in for a lubricate, oil change and tire rotation. Everyone was very friendly and the job was finished in no time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Matthews and the great review!
Great customer service will bring my Cadillac back again
Great customer service will bring my Cadillac back again for service work. Thank you for the help
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Matthews and the great review!
Great service!
Great service!! My husband has used them for years. Buying vehicles and always using them for service and repairs. They have a wonderful crew!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Matthews and the great review!
Moat aspects were very good.
Moat aspects were very good. I was given a window of pickup of 9-10. The car was not picked up until almost 10:30.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Matthews and the great review!
Excellent service experience.
Excellent service experience. I plan to come here for all my GM service needs as they come up in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Matthews and the great review!
We will not be coming here again.
We will not be coming here again. It seems the prices are getting to high.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello- We're sorry to hear that you weren't satisfied with your recent experience. We understand your concerns and wish we could keep our costs the same however, as other items in the market increase, unfortunately so do our services. We do offer our Customer Loyalty Program, Matthews Rewards Plus, which can assist with alleviating some of the costs of our services. If you'd like to learn more please, reach out to Service Director Mike Ryder at 607-798-8000.
Excellent service plus ride home(only one in
Excellent service plus ride home(only one in car-great) Ride back same; very happy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Matthews and the great review!
Experienced techs.
Experienced techs. Great help from the bench. I always take the shuttle. And it’s done real close when I ask!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone I've dealt with at Matthews is top shelf.
Everyone I've dealt with at Matthews is top shelf. Always professional, courteous, knowledgeable, dependable, sincere.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott is a great representative for Matthews.
Scott is a great representative for Matthews. Always helpful, very informative, courteous and pleasant to work with. So far we ave been very pleased with Matthews Dealership. So much so, that when we ended up buying a Chevrolet 4 yrs ago because we couldn’t find a Buick we wanted in our price range, we still stayed with Scott and Matthews for all of our services because we trusted them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair