Reviews
Matthews Cadillac did a great job on my Cadillac service.
Matthews Cadillac did a great job on my Cadillac service. They got the car back to me earlier than expected. Scott took care of everything needed and did a fantastic job communicating with me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing Matthews! We appreciate your business and we're always here to help!
Overall, I am satisfied with Matthews dealership and
Overall, I am satisfied with Matthews dealership and service. The most recent purchased vehicle is not a choice below.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to review your experience at Matthews! Have a great day!
Excellent service and very informative.
Excellent service and very informative. Scott has always been very friendly and knowledgeable. He as well as all the service team deserve a big "High Five". I would recommend this service department to all my friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing Matthews to service your vehicle. We're so glad you had such a great experience with our Team at Matthews! We look forward to serving you again soon!
Have bought our last 2 cars (Tahoe and LTZ Chevy truck)
Have bought our last 2 cars (Tahoe and LTZ Chevy truck) from this dealer. Have had horrible experience with the service department. We live an hour away and now twice have made an appointment for 8am and been told upon arrival it’s not in the books. We were offered to wait all day in case they could squeeze us in with no rental car available. We will never return and take our business else where.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, We are very sorry to hear of your last experience with the service department. Can you please call our service director Mike Ryder at 607-797-7000 or 607-798-8000. He would very much like to speak with you, to see if there is anything we can do to help or fix the issue at hand. Thank you
Purchased vehicle .
Purchased vehicle .The sales transaction went smoothly. The salesman Ted O’Connor was a pleasure to work with. Very happy with sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience , with Ted and the sales process. Bob Gaeta GM
Service from Jim was excellent on time and done well very
Service from Jim was excellent on time and done well very courteous friendly much appreciated thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!
Would never go back had a recall went two separate times
Would never go back had a recall went two separate times had an appointment sat there for over an hour for them to tell me that the part was missing will never go back
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello- We're sorry to hear about your recent experience with us and want to assure you that this is not how we do business. Can you please give Service Director, Mike Ryder a call at 607-798-8000 to discuss your visit so we can learn more.
the dealership treat it me very good .
the dealership treat it me very good .I would recomend matthews service to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to review your experience at Matthews! Have a great day!
Very friendly and very informative was done on time,no
Very friendly and very informative was done on time,no complaints here,will definitely tell friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!
I am very satisfied with the service we get from the
I am very satisfied with the service we get from the dealership for sales and service. Good to do business with.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your survey !