Skip to main content

Matthews GM Center

(359 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 7:30am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (607) 235-5633 (607) 235-5633
Used (607) 235-5503 (607) 235-5503
Service (607) 235-5489 (607) 235-5489

Reviews

(359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews GM Center from DealerRater.

Want to share your experience with this dealership?

Write a review

Perfect!

Perfect! No issue’s whatsoever. I’ll be back for my next service need. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

Have used Matthews for many years for my car maintenance.

Have used Matthews for many years for my car maintenance. It is easy getting appointments, the work is done quickly and explained understandably, and it’s nice to get a coupon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

People were up front and honest.

People were up front and honest. Stayed within my comfort zone. Will becoming a regular customer, provided they continue at their current level

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

Good service, timing and prices, as always,

Good service, timing and prices, as always, Personnel interaction good, as always, Will continue using this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

Great staff, excellent service, easy scheduling, easy

Great staff, excellent service, easy scheduling, easy access to service center, they remember me as a customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

Followed through with what was asked of him in a timely

Followed through with what was asked of him in a timely manner. Will return again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

Fair pricing, great staff, I'm a return buyer and will

Fair pricing, great staff, I'm a return buyer and will make future purchases there as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business, Mike!

The dealership is a great place to do business and the

The dealership is a great place to do business and the employees are assume to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

Scott was very friendly and accommodating.

Scott was very friendly and accommodating. He promptly called when my car was ready and it was a lot sooner than I expected!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

Service was excellent they made a appointment to get the

Service was excellent they made a appointment to get the oil leak they found and

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!