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Matthews GM Center

(358 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 7:30am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (607) 235-5633 (607) 235-5633
Used (607) 235-5503 (607) 235-5503
Service (607) 235-5489 (607) 235-5489

Reviews

(358 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews GM Center from DealerRater.

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Had a positive experience with Rob.

Had a positive experience with Rob. As usual Bill Tabeek was helpful through the process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with Bill! Thank you for your business and the great review!

Fred was fantastic to work with as is the service

Fred was fantastic to work with as is the service department every time I visit. He keeps me updated on progress, researches and fixes the concern and is very fair with costs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with Fred! Thank you for your business and the great review!

I am very grateful to Matthews Auto of Vestal for helping

I am very grateful to Matthews Auto of Vestal for helping me with a lug nut issue I was having. I want to thank service writers Andy and James for their patience and recommendations. Also, a huge thank you to the service technicians for their excellent work. Thank you, Matthews Auto!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Joan- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

Everyone very professional plus great service.

Everyone very professional plus great service. Very nice lounge ! Andy updated me on all services being done. I will be back.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

Jim Rogers very professional and very quick at what he

Jim Rogers very professional and very quick at what he does did not wait very long for my car to get done with an oil change, rotate tires

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi John- We’re so glad to hear you had a great experience with Jim! Thank you for your business and the great review!

John should have every person that walks in def the best

John should have every person that walks in def the best I have ever felt with

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Everyone at the dealership was very helpful and extremely

Everyone at the dealership was very helpful and extremely nice Great experience. My vehicle was completed with great efficiency. Thank You Alex

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

The service dept.

The service dept. handled my emergency issue promptly and efficiently and had me out the door in about 20 minutes. Amazing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

Excellent service as usual.

Excellent service as usual. Let me know what n Ed’s to be done next visit.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

Great service.

Great service. Everyone very nice. Very nicely nice waiting lounge Service manager very welcoming and pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi-Thank you for the 5 Star Review and your business!