Reviews
Went in to service the brake pad monitor.
Went in to service the brake pad monitor. Needed rear pads and rotors. Took 3 hours to get this done even though i had an appointment. No way should this take that long.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to Service Manager, Mike Ryder at 607-729-6266.
Very friendly & knowledgable staff.
Very friendly & knowledgable staff. The shuttle car driver is a former service adviser that is also very knowledgeable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the 5 Star Review and your business!
We've bought our last two vehicles from Matthews and have
We've bought our last two vehicles from Matthews and have been taking them both there for service. Everyone is so friendly and helpful! The service department is exceptional. We love Matthews!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We're so glad to hear you had a great experience with us! We appreciate your continued business and the 5 Star Review.
I have been a customer for several years and have always
I have been a customer for several years and have always been very well taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.
Once again I received fast and courteous service.
Once again I received fast and courteous service. Fred made sure everything I needed worked on was completed satisfactorily.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We’re so glad to hear you had a great experience with Fred! Thank you for your business and the great review!
Always a friendly place to do business.
Always a friendly place to do business. buying a new car is hassle free. Service department is excellent. I’ve been buying cars for the last 30 years at Mathews.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.
I wouldn’t take my cars any where else, everyone is so
I wouldn’t take my cars any where else, everyone is so friendly and helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Amy- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.
We had an excellent car buying experience!
We had an excellent car buying experience! Our salesman John Quick was very knowledgeable, helpful, and easy to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We’re so glad to hear you had a great experience with John Quick! Thank you for your business and the great review!
For 18 years we have not gone to a different Dealership
For 18 years we have not gone to a different Dealership because of David Reyes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We’re so glad to hear you had a great experience with David! Thank you for your business and the great review!
Scheduling an appointment to getting the work completed
Scheduling an appointment to getting the work completed is so simple. Work is completed on time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Karin- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.