Reviews
Roy was very professional and helped me to properly
Roy was very professional and helped me to properly service my car, and did so with warm friendly attitude. I look forward to working with him in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Roy is very professional and kept me informed on the
Roy is very professional and kept me informed on the status of my service. The waiting area is clean and all the staff is very friendly and helpful. I usually wait for my service visit to be completed and cannot make enough positive comments about my experience at Glassman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Roy in service is a good guy.
Roy in service is a good guy. Explained why it took 3 months to get the ordered part. wasn't his fault, was a supply chain, redesign issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Super easy to work with.
Super easy to work with. Everyone was friendly and helpful. Very organized, one of my very best automotive purchases!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great deals love this place everyone is so nice.
Great deals love this place everyone is so nice. Nice and clean, no problems. Love this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership is always clean with friendly smiles,
The dealership is always clean with friendly smiles, although there could be more coupons given out with better discounts, but I really appreciate the speedy shuttle service the dealership has to offer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Josie in the service was so helpful to us as our car
Josie in the service was so helpful to us as our car broke down on MI while we were on vacation. She kept us posted on status odvthe repairs and showed sincere kindness to our unfortunate situation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First, was surprised we had to drive all the way to
First, was surprised we had to drive all the way to Glassman for an oil change...wasn't told we had to go to a "subaru" authorized oil change place until after we leased vehicle - or our warranty would be cancelled. BUT, our experience for the oil change service was impeccable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff are pleasant and efficient at all levels of the
Staff are pleasant and efficient at all levels of the organization. It's clear they really enjoy working for the Glassman's.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s easy to make appointments on line, the waiting area
It’s easy to make appointments on line, the waiting area is very comfortable and the service time is delivered in the time received or better. I love the diagnostic print out that allows me to plan for upcoming maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair