Skip to main content

Glassman Automotive Group, Inc

(2,047 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award
(248) 864-4232 (248) 864-4232

Reviews

(2,047 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glassman Automotive Group, Inc from DealerRater.

Want to share your experience with this dealership?

Write a review

Roy was very professional and helped me to properly

Roy was very professional and helped me to properly service my car, and did so with warm friendly attitude. I look forward to working with him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Roy is very professional and kept me informed on the

Roy is very professional and kept me informed on the status of my service. The waiting area is clean and all the staff is very friendly and helpful. I usually wait for my service visit to be completed and cannot make enough positive comments about my experience at Glassman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Roy in service is a good guy.

Roy in service is a good guy. Explained why it took 3 months to get the ordered part. wasn't his fault, was a supply chain, redesign issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Super easy to work with.

Super easy to work with. Everyone was friendly and helpful. Very organized, one of my very best automotive purchases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great deals love this place everyone is so nice.

Great deals love this place everyone is so nice. Nice and clean, no problems. Love this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership is always clean with friendly smiles,

The dealership is always clean with friendly smiles, although there could be more coupons given out with better discounts, but I really appreciate the speedy shuttle service the dealership has to offer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Josie in the service was so helpful to us as our car

Josie in the service was so helpful to us as our car broke down on MI while we were on vacation. She kept us posted on status odvthe repairs and showed sincere kindness to our unfortunate situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First, was surprised we had to drive all the way to

First, was surprised we had to drive all the way to Glassman for an oil change...wasn't told we had to go to a "subaru" authorized oil change place until after we leased vehicle - or our warranty would be cancelled. BUT, our experience for the oil change service was impeccable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Staff are pleasant and efficient at all levels of the

Staff are pleasant and efficient at all levels of the organization. It's clear they really enjoy working for the Glassman's.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It’s easy to make appointments on line, the waiting area

It’s easy to make appointments on line, the waiting area is very comfortable and the service time is delivered in the time received or better. I love the diagnostic print out that allows me to plan for upcoming maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.