Reviews
Mini of Towson-Wayne L.
Wayne was incredibly helpful with assisting me with the service of my Mini. Thank you mini of Towson for the EXCELLENT service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jaime, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Good service
Thanks to Allen Rolocut for helping us get our car repaired. His feedback is always on point.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Diana, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Mystery sensor fault
Allen in service when above and beyond to get the problem sorted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Charles, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Vauls owner of 2016 Mini Cooper
My repair service for the past six years has been highly satisfactory. Allen Rollcut has been the person I have worked with. He has been helpful by explaining that which is needed to keep the automobile in tip-top shape for usefulness in long distance and local travel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
AWILLIAMS
ALLEN ROLOCUT IS FOR ME YOUR BEST REPRESENTATIVE- I COME BACK TO MINI BECAUSE HE IS MY SERVICE MANAGER ; HE IS TRUTHFUL, EFFECIAENT , CORTEOUS AND GETS MY MINI CARE REPAIRS DONE IN A TIMELY MANNER ..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Agnes, thank you for your kind review; we are happy to pass along your comments to Allen here at MINI of Towson! Please don't hesitate to reach out if there's anything additional we can do for you.
Mini Service Review
Fantastic service and the best service rep Allen Rolocut!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Mini Towson Service and Repair Visit on 4/2/2022
I have always enjoyed working with Allen Rolocut, who's professional, friendly and very knowledgeable. He always puts himself in the customers' shoes and provides valuable recommendations. I really appreciate his knowledge and help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Dr Nate Butler
Excellent service, sensitive to customer concerns. Time & Courteous
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nathan, your wonderful feedback and rating mean a lot to us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Amazing Service!!!!
Allen was absolutely amazing. Communication and timely repairs was spot on! Excited to be part of the mini family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!
Mini of Towson 8772790675
Allen Rolocut Service Advisor Extraordinar , Five Stars out of Five Service Experience Thank You, Jim & Nancy B
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!