Reviews
Allen Rolocut of Mini.of Baltimore was courteous and did...
Allen Rolocut of Mini.of Baltimore was courteous and did an excellent job explaining the maintenance work needed. Service was excellent from car drop off to pick up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great feedback about Allen. We're so glad your experience with him was A+! Thank you for servicing with MINI of Baltimore! See you next time!
I’ve been dealing with Mini of Towson for 7 years and...
I’ve been dealing with Mini of Towson for 7 years and Allen Rolocut has been my service advisor each time. He is the most pleasant customer service person! He makes sure to be thorough in explaining everything to me and he’s always so kind to make sure I’m happy with everything. I just received four new tires, an oil service, and air-conditioning service and all were performed extremely well and I noticed a big improvement with my car. Allen really is the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Crissy, We truly appreciate the time you took to post your review. We're so happy that Allen continues to make every service visit with us enjoyable. Thank you for your continued trust in Allen and our MINI service team!
This dealership is just wonderful! I owe that in large...
This dealership is just wonderful! I owe that in large part to the willingness of the service representatives who strive to go above and beyond
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You said it right there! It's our job to go above and beyond for you! We're glad to have been able to exceed your expectations. Thank you so much for choosing MINI of Baltimore!
I know that every time I come here, things will go...
I know that every time I come here, things will go smoothly. Thank you MINI and Yoni! One suggestion for MINI: Bring back loaner cars in house instead of having to go to BMW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We truly appreciate your feedback and will relay this to our management team. Thanks for choosing MINI of Baltimore!
Yoni consistently delivers excellence for our two minis....
Yoni consistently delivers excellence for our two minis. Work done right the first time. Honest evaluations of the cars needs. Always top shelf service on time and at the right price. I won’t take these cars anywhere else. Thanks Yoni
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind feedback about Yoni. We're so honored that we are your go-to MINI dealership. Thank you for continuing to trust us with your car! Happy motoring!
Jonathan (Yoni) Baron and his team always provide honest,...
Jonathan (Yoni) Baron and his team always provide honest, 5-star service. I'm always welcomed with hospitality and treated with professionalism. The video inspections are also a great way to see and understand the status of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Phil! Thank you for your feedback and for continuing to choose MINI of Baltimore for your service needs. It's a pleasure assisting you with your MINI service needs. Thank you for choosing us!
I can always count on Yoni to give me honest evaluations....
I can always count on Yoni to give me honest evaluations. The entire service department is great. When I have a problem, it’s a comfort to know they’re there for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Harry! We enjoyed reading your feedback. Thank you for your wonderful review about Yoni, Allen, and our service team. We are lucky to have great clients like you in our MINI of Baltimore family!
Jonathan was great to deal with. Easy to talk with and he...
Jonathan was great to deal with. Easy to talk with and he explained throughly. Very pleasant. Nice job. I would recommend this dealership for service atmosphere was very nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of Yoni. We are glad that your experience servicing your MINI was top-notch. Thanks for choosing MINI of Baltimore!
Good job👍👍Great to have an interested service tech.......
Good job👍👍 Great to have an interested service tech.... A rare find and a more than expected service. I highly recommend this Mini service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for taking the time to post your review about Yoni. Your satisfaction is our number one priority. We're happy to read that he made your service experience so enjoyable. Thank you for choosing MINI of Baltimore.
I have been taking my Mini Cooper here for years to get...
I have been taking my Mini Cooper here for years to get my service done and I would never go anywhere else. Each time I've been they have been extremely helpful. You can tell they really care about their customers and take great care of your vehicle. I have always dealt with Jonathan (Yoni) Baron and he is just wonderful. I highly recommend Mini of Baltimore.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Crystal, Thank you for taking the time to review Yoni and our service team! We're lucky to have you in our MINI family. Thank you for your continued trust in our services.