Reviews
Excellent service as always! Clean and pleasant waiting...
Excellent service as always! Clean and pleasant waiting area. Love the video showing the work being done. Mini of Baltimore and staff are the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your amazing review! We think you're awesome too! Thank you for trusting us with your MINI.
Excellent service as always, and Yoni is delightful, very...
Excellent service as always, and Yoni is delightful, very knowledgeable and professional and provides an accurate estimate of time needed for service and repair. Just wish the dealership costs were not so high.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joan! We appreciate your honest feedback. Thank you for sharing. We are happy to read that Yoni always makes servicing your MINI a breeze! Thanks for continuing to trust Yoni and our team with your MINI.
Jonathan (Yoni) Baron was fantastic to work with - from...
Jonathan (Yoni) Baron was fantastic to work with - from greeting me at door to arranging a "Lyft" from and back to the dealership. Professional and efficient - I will continue to have my car serviced at Mini of Baltimore County.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jonathan (Yoni) Baron was fantastic to work with - from greeting me at door to arranging a "Lyft" from and back to the dealership. Professional and efficient - I will continue to have my car serviced at Mini of Baltimore County.
Amazing service. Found other issues with my car my...
Amazing service. Found other issues with my car my warranty would cover and repaired them as well without me even having to ask. Plan on using them for any future repairs and probably my next Mini.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to read that we have earned your business in the future! It's our goal to make your service experience top-notch. We're glad that we did our job right. Thank you for choosing MINI of Baltimore!
Great service and even better communication. The All 4...
Great service and even better communication. The All 4 Countryman is fun to drive and reasonably fuel efficient. The service team were very helpful. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Terry, Thank you for your great feedback. Communication is our #1 priority - we're glad you feel the same. Thank you for choosing MINI of Baltimore!
My service contact for the last ten years has been Alan...
My service contact for the last ten years has been Alan Rolocut who is the kindest, most patient of people. He instills confidence, he cares about his work and his clients. I am loyal to Mini of Baltimore County because of him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words about Allen. He truly does care about each and every one of his clients! We're lucky to have you in our MINI family. Thank you for sharing!
Allen Rolocut got my car in and out when I was in a...
Allen Rolocut got my car in and out when I was in a pinch. I know I can always expect great service when I call.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fabulous review of Allen. You're 100% correct - you can count on stellar service each and every time you visit us. Thank you for choosing MINI of Baltimore!
Allen in Service department was amazing. All they care...
Allen in Service department was amazing. All they care about is customer satisfaction and I really experienced that at this dealership. Thanks for the good work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You couldn't have said it better! :) We work very hard to ensure that your service visit is 5-stars. We're glad you're a fan of Allen and our service team. Happy motoring!
While not a pleasure to constantly spend on my Money Pit...
While not a pleasure to constantly spend on my Money Pit Mini, these guys do a great job, in a very timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you're a fan of our service team. Thank you for choosing MINI of Baltimore!
Always a wonderful service experience! Everyone is very...
Always a wonderful service experience! Everyone is very kind and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great feedback! We are here to make your service visit easy and fun! Thanks for choosing MINI of Baltimore!