Reviews
This is my second Mini Cooper both orange but my first
This is my second Mini Cooper both orange but my first time working with Ric at Mini of Glencoe. Ric provided an extraordinary experience that will keep me coming back to the dealership for any needs. Ric has a high level of product knowledge and it's great at meeting people where they are as far as explaining the new features and benefits. 15/10 highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Ric and the MINI of Glencoe team. Drive safely, and we hope to see you back again down the road!
Fantastic dealership and my sales rep Ryan was amazing.
Fantastic dealership and my sales rep Ryan was amazing. First time buying a car in over 20 years and they made me feel comfortable every step of the way. The GM even came out to meet me, a fantastic experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Ryan and the MINI of Glencoe team. Drive safely, and we hope to see you back again down the road!
Service was fast, pleasant, and efficient.
Service was fast, pleasant, and efficient. Nice waiting room, good coffee. Car was washed and vacuumed after job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this excellent feedback about our service and facilities! We are grateful to have you as a MINI of Glencoe customer.
Very polite and thorough.
Very polite and thorough. I really appreciate the sharing of progress via enmeil and video
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing meticulous and professional care is always a top priority at MINI of Glencoe, and we're happy to hear we're succeeding! Thank you for sharing what you enjoyed about your service visit, and we hope you'll continue to rely on our team for many miles to come!
Joshua was very patient, friendly, professional, and
Joshua was very patient, friendly, professional, and ensured that all my concerns were addressed. The rest of the staff at the dealership were also friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joshua and the team will love seeing how much their professionalism and dedication meant to you! We're always happy to go the extra mile for our guests at MINI of Glencoe, and we look forward to our next chance to do so for you!
Professional service and excellent communication with the
Professional service and excellent communication with the customer. Justin and the service team went above and beyond servicing my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Tom, for the great review! We are glad that the team went above and beyond to stay in great communication. We appreciate your kind words about Justin.
Very professional, very helpful and simply a great car
Very professional, very helpful and simply a great car buying experience with you guys. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car! We are happy to hear that our team took such great care of you and earned your positive review. Thank you from all of us at MINI of Glencoe!
Justin’s customer service in the service department at
Justin’s customer service in the service department at Mini of Glencoe is unbeatable!! A pleasure to work with, especially in stressful circumstances.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Justin will be honored that his top-tier service has earned your loyalty! It's always our goal to take the stress out of service, and it's excellent to hear that Justin has done that for you at MINI of Glencoe. Thank you for supporting us with a great review, and we wish you safe travels until we see you next!
Love the customer service.
Love the customer service. Ryan and Bianca went out of their way to help make the sale smooth and easy. If you need a car this is the place to buy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John - Thank you for recommending MINI of Glencoe! We love to hear that you enjoyed working with Ryan and Bianca to get into your new vehicle. Congratulations and safe travels!
Very efficient with the service and transparent about
Very efficient with the service and transparent about what work was necessary versus what work was recommended. The costs were also very clearly outlined before anything was started.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review us! We are so glad to hear that you had such a seamless and communicative experience working with the MINI of Glencoe team. Drive safely, and we hope to see you back again down the road!