Reviews
Quick, friendly, efficient service. Justin was very...
Quick, friendly, efficient service. Justin was very helpful! My car was ready ahead of schedule!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled that Justin and the team delivered such efficient, top-notch service! Thank you for choosing MINI of Glencoe and for sharing your terrific review. We hope to welcome you back for your future auto needs!
All the people at the dealership that I dealt with were...
All the people at the dealership that I dealt with were courteous, polite, knowledgeable, answering all questions quickly and simply.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased that the MINI of Glencoe team was wonderful to work with. We appreciate your confidence in us.
Very personable service department, clean dealership,...
Very personable service department, clean dealership, food & drinks while waiting & got my car back when promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Doree, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the MINI of Glencoe team. Drive safely, and we hope to see you back next time!
Love my Mini dealership &?everyone who works there is...
Love my Mini dealership &?everyone who works there is friendly & helpful Also Josh was very helpful with my issue My only concern is that my New Tires didn’t look like showroom floor new tires Thank u Marilyn Sommers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to see that the new tires did the trick! Thanks for supporting MINI of Glencoe and congrats on your new ride!
Also would like to let u know that with 4 new tires my Mini is driving like a brand new car 🚙!!!!!
I was very pleased with Justin and the service he...
I was very pleased with Justin and the service he provided for me. He went the extra mile, making sure a rattle was fixed even though I had forgot to mention it, helped me sync my cellphone. And he was very prompt. He said he would find me in about 45 minutes and it was exactly that amount of time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Justin took excellent care of your vehicle and addressed all of your concerns. Thank you for supporting MINI of Glencoe with a wonderful review! We will be here to assist with your future auto needs.
The service of my car went without a hitch. My car was...
The service of my car went without a hitch. My car was picked up, serviced and delivered back the same day. I am thrilled with the service I received from Fields Mini
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're smiling hearing you're thrilled with the service you received! It's important that our guests rely on our impeccable service, and we hope experiences like this will have you returning to MINI of Glencoe again in the future!
Simply put, Quality service is paramount for all luxury...
Simply put, Quality service is paramount for all luxury vehicles. Glad to return to Mini, to repair my Infiniti.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for this great review of MINI of Glencoe! We're so happy to hear that our team always delivers quality service. This kind of feedback is what we live for! See you next time.
Excellent service. Love the walk around video and...
Excellent service. Love the walk around video and receipt. Friendly and professional staff! We will keep coming back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to have earned your continued business and your terrific review! Thank you from all of us at MINI of Glencoe. Safe travels!
Justin in the service department is helpful and...
Justin in the service department is helpful and accommodating. His communications to keep you updated on progress is spot on. Quality of work in the service area bus outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate your support and are thrilled to hear that Justin and the MINI of Glencoe team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!
Great listener, great sense of humor and highly...
Great listener, great sense of humor and highly efficient. It was a delight to work with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michelle - it warms our heart to hear you enjoyed working with our team. Thank you for the wonderful review and for taking your business to MINI of Glencoe!