Reviews
Write a reviewJohn Hine Mazda Temecula treated us like family
Giovanni and Josh made our car buying experience very pleasant. No pressure , just a strong determination to find the right car at the right price. The entire staff was extremely friendly, professional and supportive. We will definitely refer all our friends and family to John Hine Mazda Temecula.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle, Kev and Angela! Thank you for taking the time to write about your experience. It is magnificent to know that Giovanni and Josh were able to provide you with the pleasant and knowledgeable service that John Hine Temecula Mazda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, Bill Brumbaugh- General Manager
Best experience ever!
Great reps and great rate. I would recommend them in a heartbeat! Loved or rep named Paris. Loved the short transaction time too! You should go here!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot thank you enough for your wonderful review of John Hine Temecula Mazda and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Bill Brumbaugh- General Manager
Relaxed and inviting atmosphere
My wife and I were impressed by the staff and service from the sales floor all the way through finance. It was our second time purchasing a vehicle through this Temecula location. There were no gimmicks, and no pressures to buy; just great people working to put us in the car we were looking for. If you're in the market for a Mazda, this is the place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eric, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that we are able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Bill Brumbaugh- General Manager
Possibly the best experience we've had in obtaining new car
Did not experience the expected high-pressure or "sleazy" tactics as in days of old. It was a pleasure dealing with our salesman who was very cordial and gave us breathing room.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you and congratulations on your purchase! We are so very pleased that we could make your visit pressure-free and hassle free, and we believe that's how every car buying experience should be. And also we make sure that our team gives friendly service to our customers like you. Please don’t forget to follow our fan page to see more superb specials! Best, Bill Brumbaugh- General Manager
Excellent service on both of my lease's!
I was returning a leased vehicle and made arrangements ahead of time of what I wanted in my new leased vehicle. I got an almost immediate response back with everything I wanted on the new car and more. Everything went smoothly and I will continue to come back and recommend John Hines Mazda to friends and family. Giovanni you are the best!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Penny, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both smooth and enjoyable, and I'm very pleased that your visit reflected our efforts. Giovanni is a valuable member of our team and will be pleased to hear your compliments as well. We appreciate your recommendations and let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, Bill Brumbaugh- General Manager
Excellent dealership. Awesome staff!!!
Son was very professional, friendly, knowledgeable, has a great personality and patience. The entire buying process was an amazing experience. The team work was impressive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about customers that have an amazing experience with us and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Son is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. Thank you for your business and feel free to contact us if you have any questions on your new vehicle. Best regards, Bill Brumbaugh- General Manager
First time buyer and my experience was GREAT!
I am a first time buyer and was nervous about doing everything on my own. I didn't want to be hassled or pressured. John Hines really came through, they made my experience smooth, easy and enjoyable. I did everything online. And once I came in for my appointment I was in and out of the dealership within 2 hours with my brand new car. Overall, everyone who helped me was customer friendly, personable, excited, helpful and knowledgeable. Sal Rosles is the internet sales manager and kept open communication with me during my online search. Him and his assistant kept informed and sentt me everything I needed via email. When I came in for my appointment, Giovanni Loche was my sales associate and he was very informative and friendly. He made me feel at ease and really made my experience personable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Niko, thank you so much for your kind words and congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's glad to know that our team was able to provide you with such a great first buying experience. I will be sure to pass along this great feedback. If you ever need anything in the future, please don't hesitate to let us know. Take care! Bill Brumbaugh- General Manager
Excellent Customer Service by Son Huynh
Visited Mazda dealership to view existing available pre-owned inventory of Mazda 3 cars for High school son. Purchased vehicle after comprehensive review of cars with Son Huynh. He is excellent, knowledgeable and delivers excellent service! Son Huynh reviewed all items on the vehicle checklist with my son and reiterated that if we have any questions we can call him.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience with Son. If you have any further needs, do not hesitate to come back in for a visit. Stay safe! Bill Brumbaugh- General Manager
Great Customer Service
Best car buying experience ever. Our salesmans name was Paris. He was amazing he was honest and up front about everything and never pressured us into anything. He is the only person I will buy a car from in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback. We work incredibly hard to exemplify our commitment to customer care and I am glad that Paris was able to show you what we strive to deliver. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Happy driving! Bill Brumbaugh- General Manager
Thank you for the wonderful feedback. We work incredibly hard to exemplify our commitment to customer care and I am glad that Paris was able to show you what we strive to deliver. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Happy driving! Bill Brumbaugh- General Manager
Great car buying experience
This was the best car buying experience I have ever had. Son Huynh, the Internet Manager, was tremendous to work with. He was upfront and honest and guided me through the entire process very efficiently. He gave me an accurate quote on the Mazda 6 price and nothing changed from his initial price quote. He spent a lot of time showing me the car's features and how things worked on the car. I was very pleased to do business with Son and would definitely recommend him and your dealership to anyone who is looking to buy one of the Mazda line of cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Terry, for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Son was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Bill Brumbaugh- General Manager