Reviews
Write a reviewGreat customer service
Process was easy and quick ! They took care of all of the little fixes that needed to be done of no charge to me. Overall great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
F150 serviced
Great service as usual. Staff is great to work with!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Douglas, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Car purchase at Gillis Auto Center
I am very happy with my car purchase at Gillis Auto Center. I had some problems and they went to bat for me getting me into a new car that was perfect for my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Used F-150 purchase
I worked with Michael Flanigan to select and purchase my used F-150. Michael was very patient and knowledgeable about the specs I was interested in and didn?t try to sell me on features I didn?t need. Once I selected the truck I wanted, the purchase process was simple and transparent, and I got a better interest rate than my bank had approved me for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recall Repairs
The repairs were done in a timely manner, but when I picked up my car I was very disappointed. The vehicle had not been washed and even the front floors were not vacuumed. The car was parked a long distance away and I was given very little direction where to find my car
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Ronda, we regret to hear that you were disappointed with your experience at Gillis Auto Center. When you have an opportunity, please contact our Service Manager at (360) 426-5585 so we can work with you to resolve your concerns. Thank you, and take care.
Gillis Auto
Very friendly and attentive. Not pushy. Seem to really care about making the customer happy.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gillis auto center Sheldon,Wa
I purchase a new 2018 Ford Expedition from Gillis auto center in Shelton Wa. I started looking for my Expedition online for a new 2019 at dealerships with in 30 miles of me. I came across Gillis auto center so I email them about the 2018 Expedition because it had almost everything I wanted on it for about $3000 - $5000 cheaper and with in and hour I had response from Michael Flaningan sale person. I call him to come look at it and ask if it was a new expedition and if there was anything wrong with it he said no they just had it on the lot for over a year so my wife and I met with Michael to look at it, got in it and noticed it had only 44mile and 33 hrs of run time on it, took it for a test drive really like it. The only thing wrong it had a airbag recall on it that they were waiting on parts for it. I tried to negotiate the price down but they wouldn't that was the lowest they would go. So we took the night to think about it. The next day I called Michael back told we take it. But we couldn't get it for 2 days waiting for airbag parts and to be installed. Over all Gillis auto center is very good dealership small and out a ways but it worth the 30 mile scenic drive out to Shelton. Thanks to Michael Flanigan sale rep for making it a great experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Craig
Gillis has always treated us fair and has done excellent repair work on on our vehicles. We have always been pleased in our dealings with the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford F-150
I really love my F-150 ford. I have made many improvements in the year I have had it. From the new snugtop camper to new tires. The people I deal with in the main fence dept have been really nice and helpful I have come to the salesman a few times with inquiries to help me find certain things .I am very happy with Gillis Auto Center/luis.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service as always
Great local friendly service , plus I always enjoy and appreciate the free carwash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jennifer, thank you for leaving such a great review and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!