Reviews
Write a reviewGreat service as always.
You are always great and do a wonderful job. Our Lincoln is old but we like it and appciate The Care you take.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
repairs
You replace the break trailer system. I had to go back to have the rear portion re-installed.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The staff have always been helpful and service my truck in good time. I have been a Gillis customer for many years now. You must be doing something right because I always return for service and to purchase new vehicles. Thanks!!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
prompt and friendly services
Prompt and friendly services. They take good care of customers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
We are very happy. had a great experience. We love John Erwin
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate this honest feedback, Heidi! We are happy to hear that we were able to gain your trust in our business.
Oil Change
The Oil Change Service was done within an hour of arriving for it. I like not having to wait very long.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
FIXING MY CAR
I WENT TO GILLIS WITHOUT A APPOINTENT HAVING A SERIOUS PROBLEM WITH MY CAR ( I WAS ON MY WAY TO TOWN TO GO XMAS SHOPPING)AND WHEN I TOLD THEM MY CAR WAS HAVING ISSUES THEY PUT IT IN THE SHOP RIGHT AWAY AND FIXED IT. THANKS SO MUCH FOR SUCH GREAT SERVICE. JUDY OTTO
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mister
My remote key quit functioning properly. The service dept. solved the problem and had me a new key programmed within two days.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, thank you for writing this fantastic review and giving our dealership such a high star rating! It is great to hear that we were able to go above and beyond your expectations.
Awesome employees
Everyone was very helpful. All of the features on our new 2015 Grand Caravan were thoroughly explained.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A good experience in Auto maintenance
Service was prompt and on time in addition to being reasonably priced. The waiting room was neat and clean. An enjoyable visit with locals in for similar service on their automobiles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks for your review, Bill!