Reviews
Write a reviewservice department
Your service department is unequaled from the staff the mechanics to the smiling cashier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenny, thank you for your kind words and congratulations on your new vehicle! Check our social media pages to stay in the loop on product news and updates.
Barbara McDowell ..
Your service was great. Little did I know (or realize) that the oil change was a freebie. What a pleasant surprise. The people with whom I had contact were very pleasant and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service visit
I had 3 recall notices and an oil change. All was done in 2 hours. Everyone that I talked to was friendly and courteous. I love Gillis Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This where I get Service!
In and out. All requested service work completed. Local is better!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Special consideration
I am self employed and had no time to wait for shuttle to come back. So Rob was asked to give me a ride back to work in another car. Thank you for the special help from your staff. Jeep is good too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service. Friendly, attentive staff.
Greeted so nicely by Lloyd. Very quick service and right on track with Lloyd's estimate. Beautiful wash job too and so appreciated the front carpets being vacuumed! Gillis is great!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The Works
The service (oil change) was done promptly and well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear everything was taken care of and you are completely satisfied with the quality of work performed on your vehicle, Gary! If you have any additional questions, please feel free to reach out to us at any time!
Oil change review
Thank you for pointing out things that need to be addressed on the next service. bill
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change
I was very dissappointed to learn that my 3 year 36000 mile maintainence program isn't that at all. I was informed I ran out of oil changes. I was not told of this detail when I bought the truck. Service has always been very good and I will continue to have maintainence work preformed there, but have your sales people be a little more upfront when selling a maintainence program.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jack, we sincerely apologize for any confusion and inconvenience this might of caused you. It was truly not our intention to mislead you in anyway. Thank you for bringing this to our attention. Your continued support is what keeps us motivated to work harder to always improve for our guests! We appreciate your feedback and look forward to your next visit!
housewife
Service was great. Love the free oil change. Really nice surprise to have a dealership give a free oil change after so many. Love the group in the service dept.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, we're pleased to hear our Staff was so welcoming and helped make this such a positive experience for you! We truly value your business and we are grateful to have a loyal client such as yourself! Take care!