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Glenn Polk Autoplex CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (280 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-1963 (888) 712-1963
Used (888) 711-9723 (888) 711-9723
Service (888) 713-1528 (888) 713-1528

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Recall update

I have bought my last 4 Jeeps at Glenn Polk and they never disappoint. I have been very pleased with their sales staff and their service department is top notch. I will always come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

FOUR Jeeps is AMAZING!! Thank you Carol for always coming to see us. - Trent Polk

Glenn Polk

Frank V. helped us and worked his butt off to get us in a new car!! He did great! He tried every route possible and he did get us in car we were interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Frank will certainly go above and beyond Neil. Thank you for recognizing that. - Conner Polk

Quick and dependable service. Free shuttle

Service and advisor were both exceptional. They even offered a shuttle to take me home and pickup when ready. And that was NOT a short distance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Bill. Happy to hear the team went the extra steps. - Trent Polk

2019 Ram 1500 - Broken Axle

Service Team did a great job. Stayed on top of everything and were great about reaching out to let me know what they found and even sent pictures.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wonderful! Thank you for the review Mike and your business. - Trent Polk

Fast and friendly

Just went in for an oil change. It was completed quickly, and without a bunch of suggested unnecessary repairs that you get at some dealerships. They definitely have my business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you John, we really do have a great, honest team at Glenn Polk. - Trent Polk

Customer

Service is always top notch at Glen Polk Ford. I was in for a repair recently for my F-150, I was in and out. Great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Service with a smile::)) Thank you. - Shawn Polk

Great experience

This was the easiest new vehicle purchase I have ever experienced. No hassle, no pressure. Everyone was friendly and let me be very involved in the process. This is the second new vehicle I have purchased here and fourth overall. I highly recommend them for your vehicle needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

"easiest new vehicle purchase I have ever experienced. No hassle, no pressure" is MUSIC TO MY EARS:::)) Thank you. - Trent Polk

Good experience

Was looking for a used car and when I contacted them they got right back to me. I found a quality car and I had the smoothest buying process ever. It was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

"had the smoothest buying process ever" says it ALL. Thank you for that. - Trent Polk

Great place to shop for the vehicle you need!

Frank Villarreal was an awesome salesman! He helped us get what we needed! They worked with the price we wanted to pay and didn’t go over that price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's awesome Melanie. Thank you too. - Trent Polk

Great Service....Louis

POLK AUTO GROUP always treats us right. In and out timely and done right. We have purchased multiple vehicles and continued service on all of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for always coming to see us. - Trent Polk