Reviews
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This is our second car from Glenn Polk in a year, there is no pressure or anxiety in their process. Harry was great. Honestly we wouldn’t go anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Two in one year is amazing. And yes, Harry Bauwin is great. - Shawn Polk
Awesome Dealership with awesome staff!
This was the absolute easiest car purchase I’ve ever made. Milford Fortenberry is the very best salesman as he made this purchase experience seamless and enjoyable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I love hearing..."This was the absolute easiest car purchase I've ever made"..........WOW. Milford is the man! Thank you - Trent Polk
Great Service!
Sean was amazing through the whole process of buying two cars. My husband and I called ahead due to COVID19. We arrived and both cars were out front waiting for us to test drive. We felt like family the way everyone treated us! Liz in financing was funny and made the paper work part of the process easily. I have had bad experiences in the past buying cars but I will drive the hour to visit Sean and the rest of the team at Glenn Polk!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful:) Two cars in one day and everything went super smooth. Thank y'all, and thank you Liz and Sean. - Trent Polk
Bedliner
Had a bedliner sprayed in an f250. They bent over backwards to accommodate the time frame that i could have the truck there. They did an excellent job and the customer service was excellent
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Perfect. Thank you for your business. - Shawn Polk
Best deals for 2 adults.
Sean was very helpful. He held not only mine but also my wife’s car until we were able to arrive to the dealership. Also was able to meet a movie star. Milford from o brother where art thou.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sean does a fantastic job, and yes, Milford is our most popular person at the dealership:) Thank you. - Trent Polk
Efficient Service
Glenn Polk Autoplex provided an easy drop off for service. The service was completed quickly and the service writer called me when it was done. The pickup process was convenient and the cashier processed the paperwork quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I am happy to hear that everything went so smooth. This crazy Covid has put a strain on everyone, but glad my team is still making it happen!. Thank you. - Trent Polk
The best
Best experience buying a car ever...great staff and a big shout out to the owner, fantastic group of people. Almost everything done over the phone and online...truck was waiting and ready at the door! You guys rock!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Daniel. So glad that Meagan referred you to us. I appreciate your business and the kind words sir. - Trent Polk
Truck buyer
I enjoyed working with Shawn Polk in buying a new truck. I would recommend Glenn Polk Ford to anyone looking for a new Ford vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Polk's thank you very much, and glad Shawn took good care of you. - Trent
Ford Service
The service is always top notch! I have been a customer for years and always have a great experience when dealing with Glen Polk AutoPlex!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Shelton. - Trent Polk
2020 Ram 2500 truck
Best experience I’ve had buying a car. Quick, easy, friendly, and I got a good price! I also took my other vehicle in for repairs, and I had an excellent experience in their service department as well. I’ll be going back there for sure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Heather. Thank you for saying "Best experience I've had buying a car"....that pretty much says it all. - Trent Polk