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Glenn Polk Autoplex CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (280 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-1963 (888) 712-1963
Used (888) 711-9723 (888) 711-9723
Service (888) 713-1528 (888) 713-1528

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil change and tune up

Travis -our service rep was great! The service was wonderful and we got a ride up to WinStar for lunch and a little gambling. It was a fun day instead of a chore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hope the Winstar came out as good as Glenn Polk Service Dotty::)) Thank you. - Trent Polk

Thank you Sean!

Was going to the movies and thought I would stop by and look around. Met a great man whose sense of humor and professionalism caught my attention. Sean, thank you so much for making car buying process so easy and most of all fun and not stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I hope you got to see that movie eventually Irina::)) But, I'm so glad you met Sean and got a new vehicle. Thank you. - Trent Polk

Glenn Polk

Glenn Polk Ford sets the standard for dealership customer service. They?ll do what it takes to make sure you leave pleased. Conner did an excellent job. I highly Recommend purchasing from Glenn Polk Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Great to hear Kyle. Thank you for the great feedback on Conner and the team. - Trent Polk

Thank you Glenn Polk AutoPlex and Conner Polk

This was my first time buying a car by myself in many years and Glenn Polk took great care of me!! Conner Polk was awesome to work with, he made me feel completely comfortable the entire time. I will recommend all my friends and family to go see Conner at Glenn Polk AutoPlex!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Shelby. Buying a vehicle for the 1st time on your own can be a little scary, but I'm happy to hear Conner and the team took great care of you. - Trent Polk

New Car Purchase

Glenn Polk is my go to place for purchasing new cars. The buying process is always super easy! Joel had everything taken care of for us when we arrived (as he always does). Very much appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Jake. We would love to continue to be your "go to" place::)) Glad Joel took care of you. - Trent Polk

I drove by & saw lots of cars that caught my eye.

Very great service. Conner is very good at what he does, he knew all the information about several vehicles! Helps you find the greatest prices and gives the best deals. Will be going back for any of my cars in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Awesome to hear that Paulo. Thank you for your business and Ill make sure Conner knows. - Trent Polk

Took great care of us

We found the car easily on their website and handled it all by phone. They had it ready for us when we pulled up. Made the 5 hour trip worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I'm glad the 5 hour trip was worth it Derek. That's what we love to hear. Thank you for your business. - Trent Polk

Heard great things about this dealership.

Conner Polk was a very dedicated and hardworking young man. I was very pleased with how much information he knew about each of the vehicles I was considering! I will most definitely be coming back and sending my family/friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Rose. Conner is a great person and does take pride in being knowledgeable about his inventory. We will see you next time::)) - Trent Polk

35,000 mile check

I arrived and Luis came right out and asked what I needed. After he found out what was needed, he took over and saw that the check was done correctly!! Every thing went very well and in a short time.. Very Pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

That's wonderful to hear Wally. We appreciate your business and Ill make sure Luis knows about the kind words. - Shawn Polk

Dustin in service

I came in last week really hating the fact I was having car trouble with a trip planned for Florida the following week. I was immediately greeted by Dustin and shown great customer service. He explained that he could get it taken care of as soon as possible and would call with the problem. My husband was out of town and it was reassuring I wasn?t getting the run around. Really appreciate the guys and their hard work that it took with getting me fixed up. Customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

That is wonderful to hear Janice. Dustin IS very patient and understanding with his customers. He does a great job for us. Hope the trip to Florida all goes well:)) - Shawn Polk