Skip to main content

Glenn Polk Autoplex CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (280 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-1963 (888) 712-1963
Used (888) 711-9723 (888) 711-9723
Service (888) 713-1528 (888) 713-1528

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Thomas

After a little mix up Conner Polk stepped in and took care of me.did what it took make me happy and get the deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sorry for the late reply Tom, but I'm glad you stuck with us and that it all worked out. - Trent Polk

Excellent customer service and prices!

Conner Polk has been the best salesperson I've dealt with personally. He will never let you down. The friendly faces and easy buying process makes buying a car from there a no-brainer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate you too Garrett. I'll tell Conner for you. Have a great 2018 sir. - Trent Polk

Absolutely Amazing!

I'd give 10 stars if possible! Connor and Trent Polk have always been outstanding every single time we walk in the doors. Amazing selection and customer service. My family will continue to purchase all of our new and used vehicles at Glenn Polk Autoplex! They are truly the Absolute Best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Tina:) I wish they would let us accept 10 STARS too!! Conner and I will keep working hard for your family.

Almost PERFECT!

Conner Polk was absolutely amazing! He was very knowledgeable about every vehicle I asked him about and very straight forward! If you?re looking for a super quick and easy car buying experience GLENN POLK is the place to go!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Taylor. Conner and Glenn Polk Ford work hard at being straight forward, quick and easy::))

Painless Car Buying

I could not be happier with my experience at Glen Polk. After finding a Jeep Wrangler on the website I reached out to Joel with questions. He was very prompt and answered every question I had. Because my wife and I live an hour and a half away Joel was extremely flexible and managed to do most of the process over the phone before we even got to the dealership. It was the easiest car buying experience I have ever had. Everyone at the dealership was friendly and willing to help. I would highly recommend Glen Polk and working with Joel Gomez to anyone looking to buy a vehicle painlessly without any games.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Im so glad to hear that Brandon. Joel and our entire team try to be as flexible as possible and work together to put deals together. Thank you so much.

Awesome Customer Service

Dealt with Connor over the phone when purchasing a new Explorer. Experience was great, price was good, and customer service was excellent. I was flying in from out of town, he offered to bring the car to Argyle paper work and all...picked up my trade in and took it back. Very hard to beat that type of effort!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much Josh. Conner works very hard to do whatever it takes to make it convenient and painless for the customer. Glenn Polk AutoPlex appreciates your business. Have a great 2018!

Oil change.

A simple oil change took 2 hrs! They won?t take appointments for this service, and we were told it would take an hour maximum. There was not anyone else in the waiting room Signed, unhappy customer! FYI, Huffines Ford performs this and tire rotation in 30 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Worth the drive to shop at Glen Polk!

I drove 30 miles out of town to get a way better deal on the exact same truck as my local dealer. Plus $1500.00 more for my trade. Thanks Conner Polk. I love my new Ram Truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

That's what we love to hear sir! Thank you for driving down to see us and please let us know if you ever need anything.

Amazing Customer Service!

Best car buying experience, super friendly staff. Milford went above and beyond to get me exactly what I wanted! No pressure to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Shaena. Milford will be so excited to hear how happy you are! He works very hard for his customers:)

Great dealership

Awesome service. Very quick and straight forward. Would go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for the kind words. Quick and straight forward seems to make everyone happy::))