Skip to main content

Baldwin Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (348 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Friendley customer service

Oil change and tire rotation took longer than I expected. Could be because it was washed.Wish they would ask before washing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great

I bought a 2013 ford edge. The sales person was very helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Repairs

Great service! Everyone was very helpful. Highly satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

excellent care

Serbice is always prompt & couteous! Never think of having vehicle serviced as a tryng experience because I know we are in excellent hands!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great salesman, better selection than competitors

Impressed with how accommodating the dealership is, as I was able to do some the transaction over the phone. My salesman was very knowledgeable about his product as well as incentives that were available for the car I wanted. No high pressure to upgrade to more expensive models or buy add-ons that I didn't desire. This is how a car purchase should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service Department

The staff is always extremely helpful. Everyone goes out of their way to make me feel confident in getting the best care at the most fair cost. The service department office folks make me feel like they really do care about me and my family, and I really appreciate that. Thank you to all of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

15000 mile service

2014 Corolla. Very pleased with courtesy of service advisor and time in and out.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

FR-S TRD Catback

The help at the parts department, the assistance at the service department, and the quality of the technician were all top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Friendly, Goes the extra mile!

I purchased a 2012 Ford Flex, which I love! Everyone was very helpful and nice. My salesperson, Lorenzo Sandlin went above and beyond to work out a deal for us. Ashley in the finance department was very nice and diligent to find us a vehicle we could afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

service

have a 2014 f150 ford king cab and have our oil change. the staff was very helpful and pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No