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Bob-Boyd Lincoln of Columbus

(104 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:30am–4:00pm
Sunday Closed Closed
New (614) 452-4588 (614) 452-4588
Used (614) 452-5109 (614) 452-5109
Service (614) 452-4485 (614) 452-4485

Reviews

(104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob-Boyd Lincoln of Columbus from DealerRater.

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I have purchased 4 vehicles from Bob Boyd, and they are

I have purchased 4 vehicles from Bob Boyd, and they are excellent to work with! Cody and his sales team are very knowledgeable and helpful throughout the process. They offer fair pricing, and have always lived up to their commitments. I would highly recommend Bob Boyd to anyone looking for a new Lincoln or quality used car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

From the start of the process to the end, they were

From the start of the process to the end, they were professional and everything went smoothly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The team at Bob-Boyd Lincoln can't be beat.

The team at Bob-Boyd Lincoln can't be beat. Just purchaed my third SUV, a 2025 Lincoln Aviator. From sales to service, they are the best. Rob and Cody made the purchase actually enjoyable, which is not always the case with most dealers!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Loving my Nautilus!

Loving my Nautilus! This is my 2nd car from Bob-Boyd Lincoln and I couldn't be happier. The sales and finance team are amazing. They are very knowledgeable, polite and super friendly. Eddy and Cody found the best deal for me!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful on our choice of our new Lincoln was

Very helpful on our choice of our new Lincoln was satisfied with the sales man Nick thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Eddy was very helpful as usual!

Eddy was very helpful as usual! The whole sales staff is very attentive and truly appreciated the business! It’s always a first class experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Honestly, I've bought and sold many cars and even worked

Honestly, I've bought and sold many cars and even worked in a dealership for 15+ years and had the best experience from Bob Boyd. I purchased a Lincoln Aviator for my wife and we couldn't be happier. They exceeded my expectations by pricing, respect and honesty. I look forward to the day we trade this one in and or purchase another vehicle. Thank you for the great experience!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No high pressure, no prolonged bickering over price and

No high pressure, no prolonged bickering over price and fast and efficient service after agreed on price. Really like doing business with the salesman and Dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

I’ve been buying my cars from Bob-Boyd for 30 years.

I’ve been buying my cars from Bob-Boyd for 30 years. Every transaction was perfect. Would highly recommend checking this dealer out

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sales department extremely professional and helpful with

Sales department extremely professional and helpful with setting up our new Black Label Navigatior No pressure sales department!! Service department answered our question throughly. Overall great experience Will use this dealer again. Traveled 3.5 Hours to the dealer well worth our time!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.