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Bob-Boyd Lincoln of Columbus

(104 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:30am–4:00pm
Sunday Closed Closed
New (614) 452-4588 (614) 452-4588
Used (614) 452-5109 (614) 452-5109
Service (614) 452-4485 (614) 452-4485

Reviews

(104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob-Boyd Lincoln of Columbus from DealerRater.

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Bob-Boyd Lincoln has the best staff when it comes to

Bob-Boyd Lincoln has the best staff when it comes to customer care. From the service dept., to sales, to finance. They are just good people. This was our second time around with our sales representative, Lauren and she is wonderful. We just leased our second Lincoln Nautilus from her and have not been disappointed. She is very professional, very friendly and patient to work with. She went above and beyond to find what we wanted until it was exactly the right fit!! She simplified our time working with her team getting us all the necessary information ready prior to our arrival so the the back end process wouldn’t be as long!! Kudos to the Cody (sales manager) and Mark (finance) as well!! I just love how Bob-Boyd Lincoln of Columbus handles business. A warm atmosphere every time we come!! Lauren is our star and we love that she has called even afterwards to see if we need anything or have questions. Thank you!! Lauren and team Thank You guys so much!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very easy to work with, the finance department was great

Very easy to work with, the finance department was great and Rob, my sales representative was very knowledgeable and professional

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I drove 2 hours to Bob-Boyd Lincoln of Columbus to

I drove 2 hours to Bob-Boyd Lincoln of Columbus to purchase the Lincoln Corsair I found on-line sight unseen. Braeden was fantastic, professional and communication prior to my arrival was great, making the transaction extremely effortless. I will definitely be recommending Bob-Boyd and Braeden! Five Stars!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service all around would purchase another vehicle

Great service all around would purchase another vehicle from this dealership. The sales team are very knkowledable

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our experience buying our Navigator was enjoyable and

Our experience buying our Navigator was enjoyable and quick. Sarah was extremely friendly and knowledgeable and did an amazing job at explaining all the vehicles we asked about. Everyone we worked with were great! Would definitely recommend Bob Boyd.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

We drove 2 1/2 hours to this dealership to find the SUV

We drove 2 1/2 hours to this dealership to find the SUV we discussed purchasing via telephone cleaned and the gas tank full and ready for us to drive back home. The dealership and our salesman were great to work with and the facility was extremely nice and clean.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleasant and friendly atmosphere.

Very pleasant and friendly atmosphere. Very nice show room waiting area. Our salesman Leo was the best. At 6ft9in this guy could get in and out of cars like you wouldn’t believe. Drove from Ravenswood WV to buy our car and would do it again.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Friendly staff and very knowledgeable.

Friendly staff and very knowledgeable. Clean showroom, Took time to go over car's features.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The dealership was fantastic!

The dealership was fantastic! They actually made buying a car easy and enjoyable. They really eliminated as much hassle as possible. After I purchased my used car, the original owner found an accessory that they forgot to put back in the car and the dealership actually mailed it to me! What excellent service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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The buying experience at this dealership was pleasant.

The buying experience at this dealership was pleasant. Lauren helped me with the test drive and Chris in finance helped me get a good financing deal. I would buy there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.