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Bob-Boyd Lincoln of Columbus

(104 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:30am–4:00pm
Sunday Closed Closed
New (614) 452-4588 (614) 452-4588
Used (614) 452-5109 (614) 452-5109
Service (614) 452-4485 (614) 452-4485

Reviews

(104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob-Boyd Lincoln of Columbus from DealerRater.

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Very good service they found what I wanted and was in and

Very good service they found what I wanted and was in and out quickly. Love the Lincoln aviator!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The folks at Bob-Boyd Lincoln are very professional,

The folks at Bob-Boyd Lincoln are very professional, friendly and accommodating. Jordan Carnes was very helpful in completing the purchase of our new Lincoln Aviator. We will recommend this dealership every chance we get.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Impressive professionalism in a relaxed & inviting

Impressive professionalism in a relaxed & inviting atmosphere. Will revisit the dealership for future vehicles. Found the employees to be caring & helpful & easy to work with. I have & will definitely continue to refer others to Bob Boyd Lincoln.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best car buying experience I have ever had.

The best car buying experience I have ever had. Not pushy at all and they did everything they could to make me feel comfortable and get the car I have dreamed of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was one of the easiest car buying experiences I’ve

This was one of the easiest car buying experiences I’ve ever had. It helped that I already knew their price was a great deal given the features included. The test drive simply confirmed that this was the car for me. The only thing that would have helped me choose this car sooner would have been if it was listed on cars.com.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I rate the Dealership a 10.

I rate the Dealership a 10. Also woulld like to give thanks Jack Songailo and finance department for the way they handle my from beginning to end

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The salesman was professional, friendly and

The salesman was professional, friendly and accommodating. The car was delivered very clean and in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We have worked with Tim several times previously, and he...

We have worked with Tim several times previously, and he has made every experience pleasant and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First time buyer with Bob-Boyd Lincoln, certainly will...

First time buyer with Bob-Boyd Lincoln, certainly will not be the last1 Jordan was very knowledgeable and helpful with the entire experience. Finance manager was very professional and informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience ever! I was buying out of state and Nick...

Best experience ever! I was buying out of state and Nick walked me through every step and made it easy. Mark the finance mgr was great! They both made buying on line and out of state easier than I thought possible. I also got a great price on my MKC, and I love it! They shipped my vehicle to me in a couple of days, WOW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.