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Carlsbad Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (237 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome customer service

Awesome customer service. Very quick transaction! Highly pleased and will be back again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service.

2015 Explorer, Great sales & financing personal. They listen to what our payments expectations were & provided that requirement. I will plan on telling my friends & family about the Carlsbad Ford dealership, friendly & a pleasure to do business with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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the salesman did a great job

they did a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service no sales pitch or pressure!

Experience was great! Our salesman was friendly and fast and I didn't feel like I got that salesman sales pitch or being pushed into a decision plus even the finance person friendly, knowledgable and was quick it was awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Survey

2014 Ford Explorer Thank you for excellent service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excelent service

Buying a Car from Tate was a great experience. I was treated with respect, no high pressure and he listened to what I wanted in a Car. I would definitely recommend him to anyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience!

Very pleased with the whole buying experience. Looking forward to continuing a relationship with them in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

The people are great to work with. Tate said he would find us the pickup we wanted and he did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and very professional.

Mr Rutherford was very professional and answered all my questions. Set up my bluetooth on both my phones and tolkd me to contact him if i had any questions about the features on my new 250. The new associate was very helpful, can't remember his name but he is a very good asset to your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service

when I bought my truck my salesman was the best I've ever had. I would have bought another through him this year. I am still looking into a new super duty

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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