Reviews
Lauren from service was fantastic and responded to our
Lauren from service was fantastic and responded to our concerns. This is the 5th car from DCH Toyota. I highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your loyalty and for sharing this great feedback! We're thrilled to hear that Lauren provided fantastic service and addressed your concerns. It's an honor to have earned your trust through five vehicles—thank you for recommending us! We look forward to continuing to serve you in the future.
It was easy to work with Michael and Dylan.
It was easy to work with Michael and Dylan. Michael and Dylan listened and were very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're so glad to hear that Michael and Dylan made the process easy and enjoyable for you. We'll be sure to pass along your kind words to them. Enjoy your new vehicle!
Everyone was very nice and helpful!
Everyone was very nice and helpful! The building was clean and car I picked up seems lovely!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're so glad to hear you had a great experience and that you're enjoying your new car. We appreciate your feedback and look forward to seeing you again in the future! 🚗✨
The service department doesn’t return phone calls the
The service department doesn’t return phone calls the same day you call them. I am very disappointed on how I’ve been treated since the first time I dropped my car off.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
Excellent service and very well in tune with my problem
Excellent service and very well in tune with my problem and needs all were professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad our team was attentive to your needs and provided professional, excellent service. We appreciate your trust and look forward to assisting you again!
Everyone was very pleasant and waiting room was super
Everyone was very pleasant and waiting room was super comfortable. Very pleasant experience all around.I will be back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're so glad to hear you had a comfortable and pleasant experience with us. We look forward to welcoming you back next time! 😊🚗
Extremely friendly staff very acknowledge goes out of
Extremely friendly staff very acknowledge goes out of your way to make sure you understand everything with your vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're so glad to hear that our team made you feel welcome and took the time to ensure you fully understood everything about your vehicle. Your satisfaction means a lot to us, and we look forward to seeing you again!
Was recommended to your dealership by a friend.
Was recommended to your dealership by a friend. Had a great experience. Dan Sweeney was great. Everyone else I encountered was kind and courteous. I will definitely recommend DCH to anyone looking for a vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review and for trusting us based on your friend’s recommendation! We're so glad to hear you had a great experience with Dan Sweeney and the rest of our team. We truly appreciate your support and look forward to helping anyone you send our way. Enjoy your new vehicle!
Outstanding customer service was provided by Jusy and
Outstanding customer service was provided by Jusy and because of her, I will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're thrilled to hear that Jusy provided outstanding customer service. We’ll be sure to share your kind words with her. We look forward to welcoming you back in the future!
The service was expeditious and respectful of my time.
The service was expeditious and respectful of my time. I was expecting some sort of charge, but Matt ensured I was taken care of under the service program I enrolled in at the time of purchase. He was even able to find an additional key fob for me. Thanks Matt!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that Matt provided fast, respectful service and went above and beyond to take care of you, including finding an extra key fob. We’ll be sure to pass along your thanks to him. Thanks again for choosing us!