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DCH Wappingers Falls Toyota

(8,030 reviews)
Visit DCH Wappingers Falls Toyota
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2014 state dealer award
View 6 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (888) 710-8805 (888) 710-8805
Used (888) 710-8799 (888) 710-8799
Service (888) 450-3295 (888) 450-3295

Reviews

(8,030 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Wappingers Falls Toyota from DealerRater.

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I went in, and they took care of all my issues, and a

I went in, and they took care of all my issues, and a fast And efficient matter

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We are so glad to hear that our team was able to take care of your vehicle in a timely manner!

Mike is the GOAT MIKE IS THE GOAT … oh and by the way

Mike is the GOAT MIKE IS THE GOAT … oh and by the way Mike is the GOAT !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is a pleasure to hear that Mike provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

Very accommodating, very punctual, very honest, and fair.

Very accommodating, very punctual, very honest, and fair. I was very happy with my experience and would both do business with again and recommend other to them as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We really appreciate your kind words.

Great service with friendly workers you can trust.

Great service with friendly workers you can trust. So thankful for the roadside assistance and quick flat tire fix

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We appreciate your kind words.

Excellent sales process with timely and professional

Excellent sales process with timely and professional employees, and the service department was also great to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

I really enjoyed how fast u guys where and kindness and

I really enjoyed how fast u guys where and kindness and the video was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

Melissa was really prepared and she listened to what I

Melissa was really prepared and she listened to what I wanted So appreciated ! She was a pleasure to deal with in my time of need

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is a pleasure to hear that Melissa provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

Kurt was very professional, we started with a different

Kurt was very professional, we started with a different sales person who we didn't really click with. Talked to the nice lady at the front desk and was quickly moved over to Kurt who was very professional and overall a pleasure to work with! Kurt answered all of my questions and made the buying process very enjoyable

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kurt is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

I have purchased 5 Toyotas from this dealership.

I have purchased 5 Toyotas from this dealership. However, I have an issue that has not been resolved with my 2016 RAV4. It has been in twice, and will be going in for a third time for the same issue. I am very disappointed that this issue is still not fixed.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact Rob Sexton at (845) 296-4261 or robertsexton@lithia.com to discuss further.

I love Toyota.

I love Toyota. This is my second Tundra and both times Chris was my sales person. He’s an excellent sales person, and I am very pleased with the service. Ian glad to be apart of the Toyota clan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience! We are thrilled to hear that Chris was able to assist you throughout your visit. We hope to see you again!