Reviews
Bought a new 2024 Prius and traded in a 2016 Prius.
Bought a new 2024 Prius and traded in a 2016 Prius. Sales and Finance were awesome. Thanks!! Will need to put in an order for a 2032 Prius when they're available :-)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Congratulations and thank you for being our customer.
Third service visit.
Third service visit. Oil change & tire rotation with 10,000 mile service. No complaints! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!
Great dealership always show me respect and always work
Great dealership always show me respect and always work out a way to get me in the vehicle that I need I have bought seven cars from them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review! We are so glad to hear that you had such a positive experiences at our dealership!
Very good The experience from the beginning to the end
Very good The experience from the beginning to the end was professional ,mature and satisfactory.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.
Professional and knowledgeable The man who greeted me and
Professional and knowledgeable The man who greeted me and took my keys and prepared it for service was efficient and professional. Matthew was professional in filling out forms for what had to be serviced on the car. He was knowledgeable as he answered all my questions and gave me a time my vehicle would be finished. I was sent a video by the technicians explaining the status of my car and what was suggested to be done. I called Matthew to explain as I had never heard of what needed to be repaired on my vehicle. Theatre whole operation is efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of our Service Department! We are so glad to hear that Matthew was able to take care of your vehicle in a timely manner!
This is my 2nd car purchased with DCH The sale was an
This is my 2nd car purchased with DCH The sale was an easy process. But The service needs more attention and call back. They don't even answer the phone . I'm not happy
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
Very knowledgeable and friendly Made suggestions without
Very knowledgeable and friendly Made suggestions without being pushy Did not over promise Friendly and outgoing
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!
After she saw that the engine light was on she did not
After she saw that the engine light was on she did not have us go through an appointment process and immediately took the vehicle in to have it maintainced. She also called a lyft for us to get back home
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is a pleasure to hear that Judy provided you with a good experience. Please let us know if we can further assist you in any way.
Relatively quick service.
Relatively quick service. Went in for oil change/tire rotation. He noticed my inspection was due next month so gave me inspection also
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!
Quick, efficient, and friendly Waiting area is great and
Quick, efficient, and friendly Waiting area is great and they provide updates for you Clean
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of our Service Department! We are so glad that you were pleased with everything throughout your visit.