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DCH Wappingers Falls Toyota

(7,957 reviews)
Visit DCH Wappingers Falls Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2014 state dealer award
View 6 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (888) 710-8805 (888) 710-8805
Used (888) 710-8799 (888) 710-8799
Service (888) 450-3295 (888) 450-3295

Reviews

(7,957 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Wappingers Falls Toyota from DealerRater.

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Awesome service, friendly staff, timely service, love the...

Awesome service, friendly staff, timely service, love the reminders about up coming service. Love the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us, Chrissy!

I was undecided on a Chevy Traverse and a Highlander. I...

I was undecided on a Chevy Traverse and a Highlander. I love my Highlander, I love the service at Wappingers Toyota. Thanks guys, you’re the best…….

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us, Kathleen!

Convenient, accommodating and reliable. DCH has by far...

Convenient, accommodating and reliable. DCH has by far the best service department in the Hudson Valley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us! We hope to see you again soon.

We had the pleasure of having Avi as our salesman. Avi is...

We had the pleasure of having Avi as our salesman. Avi is knowledgeable pleasant and a pleasure to work with. Only downside it’s he’s an Eagles fan😂😂😂 just kidding he is a great salesman start to finish

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide such great feedback! It sounds like you had such a great experience working with Avi and we're so happy he could assist you. Customer satisfaction is always our top priority and we look forward to working with you again in the future!

Professional, honest, efficient and communicative. I had...

Professional, honest, efficient and communicative. I had a very positive experience with the entire staff and should any other issues arise with my vehicle, I would have it serviced here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brenna, thank you for the positive feedback! We're so happy our staff was able to assist you and make your experience a. memorable one.

Top notch on both sides. Service and sales never fails to...

Top notch on both sides. Service and sales never fails to amaze me. Always DCHWappingers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the exceptional five-star review! It's a pleasure to know you had such a great experience at our dealership!

I was updated in a timely manner by text on how things...

I was updated in a timely manner by text on how things are going. And it was done quickly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive five-star review regarding your recent experience with us! We're happy to hear you had such a great experience working with our team.

DCH was very helpful in my decision to purchase my...

DCH was very helpful in my decision to purchase my current vehicle. Their service is to be complimented

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! We truly appreciate your kind words and hope to see you again soon!

I had my State inspection done here 10/27/2021 it took...

I had my State inspection done here 10/27/2021 it took them 1 hour and 45 minutes while I was waiting. The job only a 30 minute job, get car back the Technician butchered my registration sticker when scraping off inspection sticker. Service manager was very cooperative and understanding when showed him the damage. Hopefully this matter gets addressed so it does not happen to someone else

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

Good service always professional staff. Waiting is never...

Good service always professional staff. Waiting is never too long. Come back for complimentary ny state inspection every year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us! We're so pleased our team could assist you and make your experience a memorable one!