Reviews
The best dealership in the area. I feel that they listen...
The best dealership in the area. I feel that they listen to what a customer wants in a car and after coming to a decision one feels he received a good deal. Micheal Giordano took good care of me. God bless him. I would highly recommend this dealership to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and look forward to working with you again soon.
I can’t think of twenty five words to describe my...
I can’t think of twenty five words to describe my experience at wappingers falls Toyota the best part was dealing with Chris great guy !!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback regarding your recent experience with Chris!
Romaine, who was my salesman, was such a pleasure to work...
Romaine, who was my salesman, was such a pleasure to work with. He was so pleasant and most important not a pushy person. Right to the very end including the gentleman in finance my overall experience was great and I would definitely go back to DCH Toyota to buy another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback regarding your recent experience with Romaine! It's a pleasure to know he could assist you and provide you with great service.
I love the fact that they keep their appointment and you...
I love the fact that they keep their appointment and you don't have to wait for a long time for them to get started
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We truly appreciate your kind words and hope to see you again in the future!
The people are they are friendly and clear on what your...
The people are they are friendly and clear on what your getting into weather buying or getting it serviced. They don't push you into anything unless you ask for it from my experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive five-star review!
Every time I'm ready for a new car I always go looking...
Every time I'm ready for a new car I always go looking around but I get the best service from you guys so why I always come back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great five-star review! We truly appreciate your loyalty to our dealership and look forward to working with you again soon.
Very friendly and professional . They addressed my...
Very friendly and professional . They addressed my maintenance issues and completed the required work on time. The waiting area was kept neat and clean. I would recommend this dealership to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alan, we appreciate you taking the time to provide such great feedback and we hope to see you again soon!
👍🏼
Best dealership I’ve dealt with. One of the most helpful...
Best dealership I’ve dealt with. One of the most helpful sales person I have had in all the times I’ve bought vehicles. And the easiest finance department I’ve ever had to deal with. Highly recommend to other people
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the exceptional five-star review! It's a pleasure to know you had such a great experience at our dealership.
Worst experience I’ve ever had. Was treated terribly by...
Worst experience I’ve ever had. Was treated terribly by Evin in the service center. Will not return. He was extremely rude, felt like he wasn’t telling the whole truth when explaining services needed. Felt like he took advantage of the fact I am not knowledgeable in mechanical services. I have bought both my cars at Toyota and always come for services. I will not be returning because of this experience. I have told several people about my experience, some of which agree they’ve had the same experience with Evin. He is the opposite of a person you should have working in your service department. People deserve honest and fair treatment and I did not receive that.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mrs Mulligan, Thank you for leaving this review. I'm very sorry to hear of your experience. I left you a voicemail a short time ago. when time permits I'd like to hear more of what happened so I can take the actions to correct it. Thank you in advance. Ben Carson Fixed Operations Manager 845-296-4261
My salesman greeted me and my husband as soon as we...
My salesman greeted me and my husband as soon as we walked into the building . We told him what we wanted and he made sure that we got it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback regarding your recent experience with us! We look forward to seeing you again in the future.