Reviews
Employees friendly and professional,service is finished
Employees friendly and professional,service is finished in a timely manner ,skilled techs do great job
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding your recent experience with us!
The service was very quick and acceptable and I am
The service was very quick and acceptable and I am satisfied with the results of my visit
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent feedback! It's a pleasure to know you had such a great experience and we look forward to working with you again in the future!
Alexis was very helpful and kept me informed as to the
Alexis was very helpful and kept me informed as to the status of work of my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the outstanding five-star review! It's a pleasure to know Alexis could assist you and make your experience a memorable one.
Excellent customer service.
Excellent customer service. All the staff are courteous and friendly. I was very happy with the service I received and would recommend my friends and family to purchase Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback regarding your recent experience with us!
DCH Wappingers Falls Toyota has my confidence.
DCH Wappingers Falls Toyota has my confidence. The gentlemen I deal with on every level are always kind and knowledgeable. The work is always excellent and I feel confident driving my car after every visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding your recent experience with us!
Car is leaking oil.
Car is leaking oil. Have to go back to the dealer and see I if there is anything wrong with the service that was performed
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.
Sales man was so helpful and so easy to work with Matthew
Sales man was so helpful and so easy to work with Matthew Rivera I will recommend it to family and friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five-star review! It's a pleasure to know you had such a great experience and we look forward to working with you again in the future!
Helpful, returned my calls & texts answered any questions
Helpful, returned my calls & texts answered any questions we had and explained details to us
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback regarding your recent experience with us!
After waiting 1 hr for a tire rotation they came out to
After waiting 1 hr for a tire rotation they came out to tell me I needed new tires and can’t rotate. If I would have known ,I would have gotten new tires but was told it would be another 1.5 hours wait.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.
Hello katrina, My name is Ben Carlson I'm the service director. My direct number is 845-296-4261.
Who do I ask to speak with as this is the general number ? I expressed my frustration with service writer and they didn’t seem to care to pass on this information to service manager .
Brought my truck their for a electrical problem.
Brought my truck their for a electrical problem. They looked it over test drove and put 15 miles on it Time and time again they couldn’t find the problem. They eventually gave up and told me to come pick my truck up and I had to bring it to somewhere else to get it. Repaired
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.