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DCH Wappingers Falls Toyota

(7,963 reviews)
Visit DCH Wappingers Falls Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2014 state dealer award
View 6 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (888) 710-8805 (888) 710-8805
Used (888) 710-8799 (888) 710-8799
Service (888) 450-3295 (888) 450-3295

Reviews

(7,963 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Wappingers Falls Toyota from DealerRater.

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Wonderful experience

Anthony was great, he took his time with us. No matter how many questions or how many times we hesitated during the purchasing process of our new car that we love very much he never showed any annoyance towards us. I feel the process was easier and hassle free because of him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! I am so glad that Anthony could assist in your car buying process. Please enjoy your new vehicle!

Will I do it again!

Yes of course I would lease again with DCH Wappingers. David Kolozy thanks for a pleasant experience in leasing my second RAV4. Thanks also to Nick Palmas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are glad David and Nick made the experience exceptional for you. Enjoy your new Toyota RAV4, and we look forward to working again with you in the future!

totally happy

all I can say it was fast easy and frank was very friendly. will recommend all my family and friends for great service and experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are glad to hear Frank made the process quick and hassle-free. We look forward to working again with you in the future!

2006 Highlander

My wife and I stopped by on our way to an appointment, because we had seen the Highlander on your website that we were interested in. We needed to be in and out in 45 minutes. Anthony Lekocevic walked right up to us, with great eye contact introduced himself and asked what we were looking for. My wife pulled out her phone and said "we are looking for this car", showing him the picture and telling him our time frame. He got right to it, and had the car brought around front, we took it for a test drive, and Anthony told us whatever we needed him to do to, including having our own mechanic look at it, he would make it happen. The next day he met me at my mechanic, who gave us a thumbs up on the car. My wife and I decided to purchase it, and Anthony continued to work with us through the process through purchase, and we could not be happier. Within a span of three days we found the car and purchased it, I will absolutely refer this dealership and Anthony again. Thanks Anthony

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review and for sharing your experience with us! We are so pleased to hear that Anthony was able to help you and also meet your expectations for excellent customer service. We appreciate your business, and hope you enjoy your new car!

Salesman - Corolla iM sale

Mr. Lekocevic provided an atmosphere of trust and confidence. My daughter, for whom the vehicle was for felt reassured and less anxious knowing that if there were any issues she could call and not have any worries.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five-star review! I am happy to hear that you and your daughter found your experience to be positive. Enjoy your new vehicle, and come see us again soon!

2017 Toyota Corolla purchase from Mike Newsham

DCH and Mike were amazing. Very knowledgeable, and did not pressure us at all. He gave us multiple pricing options to show how it would effect our monthly payments. He helped us personalize our setup before we drove off the lot so I did not have to play around with it when I was driving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! I will be sure to pass along your compliments to Mike as I'm sure he will appreciate it. Thanks again, and be sure to come see us again soon!

Completely Satisfied!

Anthony is fantastic! Great follow up , knowledgeable, thorough and courteous! I will definitely refer this dealership and Anthony to my friends. I look forward to dealing with him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Jane, thank you for the kind words and five-stars! Your referral means everything to us as a dealership, and we hope to see you again soon!

Best Car Market

Anthony is awesome at what he does. I would definitely come back for future purchases and will be referring friends when I get a chance. I love my car and thank Anothny for all his help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of your experience with Anthony! Enjoy your new vehicle!

Zero Pressure, Mutual Trust

Frank provided exactly what we needed in a truck shopping experience: absolutely no pressure and a commitment to earn our trust. He is a considerate, confident, and consummate professional. This dealership seems dedicated to providing a comfortable atmosphere and ensuring that shoppers have the information they need to make the right decision free from the usual distractions and gimmicks employed by far too many high-pressure car dealerships nowadays. I could not recommend DCH Wappingers Falls Toyota highly enough, and most specifically, we want to thank Frank, Nick, Karl, and Tracy for the roles they each played in making this one of the easiest car shopping experiences we've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Michael, thank you for the excellent review and photo! I will be sure to let our team know to keep up the good work. Enjoy your new truck, and come back to see us soon!

Very Satisfied Customer

I am so glad I chose this dealership. Melissa was very patient and never pushy. She is very knowledgeable as well. She couldn't do enough to accommodate my needs in purchasing a car. She was very thorough in showing me every part of the car and I never felt rushed. The staff in general were friendly and always asked if I needed help whenever I went there. I felt very trusting of Nick as he helped me complete the financing and final paperwork. I would definitely refer family and friends to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the five stars, Maggie! We are thrilled to hear that you had such a pleasant experience working with our team. Melissa and Nick will appreciate your kind words. Thank you for your referrals, and we hope to work with you again soon!