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DCH Wappingers Falls Toyota

(7,963 reviews)
Visit DCH Wappingers Falls Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2014 state dealer award
View 6 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (888) 710-8805 (888) 710-8805
Used (888) 710-8799 (888) 710-8799
Service (888) 450-3295 (888) 450-3295

Reviews

(7,963 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Wappingers Falls Toyota from DealerRater.

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The purchase was pleasent and simply to say the least!

The salesman and dealer were very accurate and thorough regarding the vehicle lease. They went through all the vehicle features with my daughter professionally and in a complete manner. The explanation of the lease and terms were thorough and very well explained. The complete experience was very comfortable and only took 2 visits for a total of about 2 hours. I will deal with DCH Wappingers Toyota again in the future. Very pleasant experience. Leasing made easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We strive for 100% customer satisfaction, so we love hearing feedback like this from a happy customer! Please come back and see us again!

2015 Toyota Tundra

Anthony was terrific! No pressure, no BS! I came in to see if I could trade in my 2012 Tundra for a 2015 and in less than 4 hours I drove out of there with my new (to me) truck! Highly recommend DCH Toyota! See you in 2-3 years for my 2018 Tundra! 😃 Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome, 5-star review! We are happy to hear that Anthony provided you with outstanding customer service and made your trade in and purchasing experience such a great one. Enjoy your Tundra, and we look forward to working with you again in a few years!

Buying my new Avalon

When we decided that my car was on its last legs, we decided to go look at an Avalon. We had previously owned a 1995 which we kept until it was hit by a school bus in 2010. It was in wonderful condition when that happened. After that, we purchased another Avalon because we feel it is a very reliable car. So, when my 1999 Lexus was giving out, and we didn't want to go to Mt. Kisco to purchase a new one, we decided to go back to DCH. Our salesman, Anthony, was extremely pleasant. knowledgeable, and helpful. We, more or less, decided on the spot to buy the car. Having never had all the gadgetry on a car before, I know I can ask Anthony for help if I need it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're happy to hear about your great experience while at DCH. Do not hesitate to contact us if you have any questions, and we hope you enjoy the new car!

Great help and made sure I made the best deal.

I was getting denied loans for a used car and he offered suggestions and helped me get a great deal for recent college graduates and told me the in and outs of the deal and made sure I was all good to go. Great guy, I would love to get help from him again in the future if I purchase another car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! We are thrilled to hear that you had such a positive experience with us at DCH Wappingers Falls Toyota, and we look forward to taking care of you again in the future.

the best service ever

I am highly recommending dealership Wappingers Falls Toyota and Chris Heimink as a superb sale person, thanks to him our transaction went smooth, I love my new Toyota Rav4.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Marta, thank you for the excellent feedback of your experience! I am pleased to hear Chris could help you with your purchase. Enjoy your new RAV4!

17 Tacoma TRD Pro

Great help from start to finish with the purchase of my 2017 Tacoma. Mike Newsham answered all of our questions and was very prompt. We did not feel pressured as Mike worked out a great deal to get me into a new truck in 1 day. We are a Toyota family and customer service and great vehicles keep customers coming. Janine took my initial call on the truck and answers all my questions and was very professional and nice. We met the GM who was a pleasure to chat with as I was handed my new keys. The guys and girsl at Toyota always do a great job and I feel very satisfied with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! I am pleased to hear that you enjoyed your experience working with Mike, and hope you enjoy your new Tacoma!

Great service!

I purchased a 2017 Toyota Tacoma from this dealership and my experience was fantastic! My sales consultant Michael Newsham guided me through the whole process from picking out a vehicle to helping me plan out my financing and he made it simple and easy. I am super excited to be riding in my new truck thanks to him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! So happy to hear about your great experience, and we appreciate your kind words about out staff. Hope you enjoy your new truck!

helpful, pleasant, reliable

Robert & Nick were both excellent. I did not feel pressured to make a decision. My new car was ready in 2 days with no delays.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Terry, thank you for the 5-star review! Your compliments will be passed along to Robert and Nick. Congratulation on your new car and we hope to see you again!

An unexpected buy

I had looked at Nissan cars because they seemed to be a better price. But after dealing with a Nissan agent who didn't care about finding the car I wanted and was insinsting that I got a car that didn't have any of the wants I mentioned to him, I was disappointed that I wasn't going to find a car. Later on my dad showed me a Mirage which we made an appointment Wednesday afternoon. But since we had half an hr extra my husband convinced me to checking out Toyota. As soon as we got there I felt like they care about my needs and wants and they showed me right away the car I wanted! I'm very thankful for all their help :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! Happy to hear that we were able to provide such a great experience!

Hands Down The Best!

We cannot thank Anthony enough for providing us with the most amazing sales experience ever. From the minute we walked through the door to the moment we drove away in our new 2017 4Runner, Anthony provided exceptional service, was extremely accommodating and got us into the SUV we have always wanted. Hands down he is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We are pleased to know that Anthony and the team were able to get you in the car you have always wanted. Let us know if there is anything else we can help you with!