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DCH Wappingers Falls Toyota

(7,957 reviews)
Visit DCH Wappingers Falls Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2014 state dealer award
View 6 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (888) 710-8805 (888) 710-8805
Used (888) 710-8799 (888) 710-8799
Service (888) 450-3295 (888) 450-3295

Reviews

(7,957 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Wappingers Falls Toyota from DealerRater.

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The Best New Car Purchase Ever

When we first walked into DCH Wappingers Falls Toyota we immediately noticed something different. The friendly, relaxed atmosphere with no pressure. As we were looking at the showroom selection Anthony Lekocevic met us with a warm smile and was truly attentive. At his desk he asked us what we were looking for and made sure to give us all the information we wanted and some that we hadn't thought of.with NO PRESSURE at all. It was a wonderful experience. Anthony invited us to test drive the two selections we were considering and helped us decide on the best model for us. He then took the time to make sure we were choosing the perfect model and helped us get a great price for the exact car we were looking for. Anthony is the kind of salesperson you want when looking for a car and he made this the BEST new car buying experience I've ever had. And in all our years we've bought a variety of new cars. The sales manager Daryl was nice enough to introduce himself and offer any additional help we needed and made a great experience even better. If you're buying a new car please call Anthony at DCH Wappingers Falls Toyota. I'm sure you'll agree that he's a great resource for any new car buyer. And please tell him that Kelly & Vinnie sent you. Thank you Anthony, Kelly & Vinnie Romano

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kelly and Vinnie, thank you so much for the awesome, 5-star review and your kind words about Anthony and the rest of the team! Anthony always goes above and beyond to provide outstanding customer service, so it's nice to hear that his hard work is appreciated by customers like you both. We hope you enjoy your new vehicle, and we look forward to working with you again in the future!

Excellent service

I had an excellent experience at DCH. I found a car I liked and drove up after work, making it to the dealership 10 minutes before they closed. Anthony was very helpful, taking me on an extended test drive even though it was nearly 8 pm. I liked the car, and I was able to take care of the paperwork, and because the private sale of my car fell through, DCH gave me a great price for my trade-in when they really didn't have to do so. I will definitely get my next car through them, and it is worth the trip. I live in Northern Westchester, and there are closer Toyota dealerships, but the service, accommodation, and helpfulness at DCH wasn't found at the other locations. Ask for Anthony, and he'll take good care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brian, thanks for taking the time to leave such a great review! Happy to hear we were able to provide such a great experience, and I'll be sure to pass along your kind words to Anthony. We look forward to seeing you again soon!

excellent buying experience

when they say "no hassle", they mean it - overall experience was smooth, and pleasant - everyone was very accommodating and polite. very knowledgeable about their products

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We appreciate your feedback and kind words about our staff!

my first Toyota!

The staff was extremely helpful and friendly and not overly aggressive in their sales. They easily explained the different and many features of the different models as well as the advantages and disadvantages between buying and leasing. They did all the work in a very timely fashion and made sure that all my questions were answered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Karen, thank you for the five star review! I am so glad to hear our team could help you get into the right vehicle!

The purchase was pleasent and simply to say the least!

The salesman and dealer were very accurate and thorough regarding the vehicle lease. They went through all the vehicle features with my daughter professionally and in a complete manner. The explanation of the lease and terms were thorough and very well explained. The complete experience was very comfortable and only took 2 visits for a total of about 2 hours. I will deal with DCH Wappingers Toyota again in the future. Very pleasant experience. Leasing made easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We strive for 100% customer satisfaction, so we love hearing feedback like this from a happy customer! Please come back and see us again!

2015 Toyota Tundra

Anthony was terrific! No pressure, no BS! I came in to see if I could trade in my 2012 Tundra for a 2015 and in less than 4 hours I drove out of there with my new (to me) truck! Highly recommend DCH Toyota! See you in 2-3 years for my 2018 Tundra! 😃 Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome, 5-star review! We are happy to hear that Anthony provided you with outstanding customer service and made your trade in and purchasing experience such a great one. Enjoy your Tundra, and we look forward to working with you again in a few years!

Buying my new Avalon

When we decided that my car was on its last legs, we decided to go look at an Avalon. We had previously owned a 1995 which we kept until it was hit by a school bus in 2010. It was in wonderful condition when that happened. After that, we purchased another Avalon because we feel it is a very reliable car. So, when my 1999 Lexus was giving out, and we didn't want to go to Mt. Kisco to purchase a new one, we decided to go back to DCH. Our salesman, Anthony, was extremely pleasant. knowledgeable, and helpful. We, more or less, decided on the spot to buy the car. Having never had all the gadgetry on a car before, I know I can ask Anthony for help if I need it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're happy to hear about your great experience while at DCH. Do not hesitate to contact us if you have any questions, and we hope you enjoy the new car!

Great help and made sure I made the best deal.

I was getting denied loans for a used car and he offered suggestions and helped me get a great deal for recent college graduates and told me the in and outs of the deal and made sure I was all good to go. Great guy, I would love to get help from him again in the future if I purchase another car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! We are thrilled to hear that you had such a positive experience with us at DCH Wappingers Falls Toyota, and we look forward to taking care of you again in the future.

the best service ever

I am highly recommending dealership Wappingers Falls Toyota and Chris Heimink as a superb sale person, thanks to him our transaction went smooth, I love my new Toyota Rav4.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Marta, thank you for the excellent feedback of your experience! I am pleased to hear Chris could help you with your purchase. Enjoy your new RAV4!

17 Tacoma TRD Pro

Great help from start to finish with the purchase of my 2017 Tacoma. Mike Newsham answered all of our questions and was very prompt. We did not feel pressured as Mike worked out a great deal to get me into a new truck in 1 day. We are a Toyota family and customer service and great vehicles keep customers coming. Janine took my initial call on the truck and answers all my questions and was very professional and nice. We met the GM who was a pleasure to chat with as I was handed my new keys. The guys and girsl at Toyota always do a great job and I feel very satisfied with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! I am pleased to hear that you enjoyed your experience working with Mike, and hope you enjoy your new Tacoma!