Reviews
Write a reviewSatisfied customer
Great service, very well informed by technician. Offered a rotation and decided to have it done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lana, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Ford F150
Great crew. Max got me exactly what I wanted and was great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nathan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Service visit
Took my vehicle.in for its first oil change and tire rotation. Was met by service advisor Josh Joyce who was very professional. I was surprised very well spoken don't get that at other places. Treated very kindly by all staff. Josh Joyce made some special accommodations for me cause I had to work. Very good place to go. Everyone is always welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kel, thank you for your kind review; we are happy to pass along your comments to the team here at Kruse Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
poss@itctel.com
Max answered all of our questions and concerns and went above and beyond to accommodate us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Barbara, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Roxie
Overall?.Very Good. Everyone was very friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Service
Outstanding customer service. Always keep you informed of the progress.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gregory, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Suzanne Powell
Very helpful. Listens to your wants and needs. Finds a solution and financing that works. Stayed late to complete deal and all were very friendly.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Suzanne, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!
Great service
They kept me informed on the progress of the service and picked me up when the service was completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Douglas, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Kruse Ford
Katie was fun to work with when purchasing my vehicle. When it came to an issue my service advisor Joshua Joyce was wonderful. Went out of his way. Made things go smoothly. My tech Mark was nice and asked questions and listened and I appreciated that to. Overall I recommend!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kelly, thank you for your kind review; we are happy to pass along your comments to the team here at Kruse Ford! We are always more than happy to assist you if anything else comes up. Take care!
Dwight D Petty
Service got right at it. They kept us updated on the repairs and it was done sooner than we thought.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dwight, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!