Reviews
Write a reviewKruse Motors
Very friendly and helpful staff, facilities and very clean and tidy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Charles, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.
FordF-150
Good service as always. Josh did a good job on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Debbie, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!
Great service
Awesome experience pleasant staff went above and beyond my expectations
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jamie, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
New Car
Had a very good experience. The process was smooth and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shawn, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
2021 Ford Titanium Edge
Awesome service on the first oil change on my 2021 Ford Edge, Everyone was so friendly and I was well taken care of!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lois, thank you for leaving such a great review and high star rating. At Kruse Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Poor customer service and repair!
Had to take my car in 3 times for the same issue in less then 2weeks! And when I asked for using a loaner they didn't have any available from the first two times!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sue, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (507) 537-0313. We look forward to hearing from you.
Great service
Done on time, used my ford pass rewards bonus points to pay for my oil change
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jordan, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Steve Knott 2019 F-150
Aaron and the team did A great job in moving my truck thru the oil change and inspection during a time when they had a busy time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Oil pan repair
Brought my truck in for an oil change they told me I had a leaky oil pan for the second time and they got it repaired in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford Edge Owner
Dealt with Aaron, very friendly, kind and helpful !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!