Reviews
Write a reviewFemale
Great service, and very helpful. Stacy was very friendly and helpful. Have always bought my vehicles from kruse and they never disappoint. Service department always helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sherry, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!
Terry Renken
They were very helpful to me. I was very impressed with everything and everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Kruse Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Purchased a 2021 F150
Great experience, Carter is the best we have now purchased two Ford F-150 from him. Carter is very knowledgeable on what he sells. We have worked with other dealers and will always go back to Kruse. Carter is a gem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi David, we're happy you found our staff to be so supportive during your experience here at Kruse Ford. We look forward to your next visit! Take care!
Happy customer!
I Had an amazing experience buying my car with Devon Girard, he was very knowledgeable about the vehicle I was looking at and made my car buying decision easy! Thanks so much Devon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Truck Purchase
I purchased a 2019 Ford F150. They treated me very well and were great during the delivery process. Mitch is very knowledgeable and made the sales process go smoothly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Kruse Ford! We hope to be of service to you again! Take care!
Great
It was a great experience!!! Rudy was great and funny!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
Purchased new car from Carter Iverson Marshall mn
We specifically went to see Carter Iverson at Kruse Ford in Marshall because of our previous truck purchase a few years ago. We live 150 miles north and drove there because of the excellent serve Carter provided!!! Will go back again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Debra, we are so happy to read such a great review about Kruse Ford! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Disappointed
Disappointed in the fees charged for service provided. Communication was lacking!
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Samuel, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. If you?d like to discuss this matter with one of our staff members, please give us a call at (507) 537-0313 at your earliest convenience. We hope to hear from you soon.
Kruse service escape
Great service on escape for oil change and tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mark, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
F150XLT
Will go back for service,new vehicle when needed,everything worked out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Timothy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kruse Ford. Please let us know if there is ever anything else we can do for you! Safe travels!