Reviews
Write a reviewFord Fusion Titanium
Fine and only time will tell us the results. Things seem just fine now
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lincoln Town Car servie
I was having my wife's Lincoln serviced. I had the oil changed and asked them to check why it was sputtering. I found out it needs an intake manifold, a radiator, thermostat, and recommended tune up which I understand. However, it was $1,900.00 which I do not have. I took it there because I knew it was serious, but the price just is too high. I wish there was a way to have a credit with Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Department
Service writer ? KIRBY? was outstanding, Kept me informed on status of repairs. Will service my F-150 again with Viva Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mrs Armida Voigt
Mr Kerby explained what was going to be done on my car. The waiting time to be taken home was done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
I had my oil changed, tires rotated and they had to fix my radio. The service was outstanding! Very professional, courteous and helpful. I have told my friends about the service because it is very refreshing to receive service this great! The person that helped me out was Kirby Hernandez.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mrs A Voigt
Car running a lot smother. Hopefully the car won't be using so much gas since I don't drive the car very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast and affordable!
Mr. Labrado was awesome and very courteous. He explained each service and the pricing with excellent detail. Proud Ford owner, proud Viva Ford customer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Viva Ford
The service was excellent, the service writer kept me informed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vehicle Maintenance
Fast and thorough service. I have high confidence in the quality of repair and maintenance of my Ford vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bad dealership practices
This dealership has not provided plates/registration in a timely manner. Customer service representatives, sales manager, and sales representatives were completely unprofessional and did not offer help in any way. Would definetely not recommend this dealership to anyone.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase