Skip to main content

Brotherton Buick GMC

(224 reviews)

Reviews

(224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Excellent service from Jason!

Jason helped me buy out my lease. He was so helpful and kind and patiently answered all of my questions. He even provided snack to my mom and I while we waited. Great service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Drew Dussault

I had the pleasure of working with Drew Dussault at dealership Brotherton dealership , he carried himself very professionally was very easy to talk to. He was very helpful and treated my family with a lot of care. I would highly recommend seeking him out if you find yourself in there dealership. I Know I will for my next car. Thanks again Drew. Matt Adams

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Terrence Lin, Brotherton

Thank you Terrence Lin, and the rest of the team at Brotherton. Our experience with you was a good one. I would recommend Brotherton to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fabulous Car-Buying Experience

The folks at this dealership are amazing! The car-buying process can be stressful, painful, and generally miserable, but not at Brotherton! I worked with Zach to purchase my new (to me) Yukon Denali and the process was painless and, dare I say, pleasant! It was more like visiting with old friends than buying a car. I brought my Saint Bernard with me and everyone was totally welcoming to him as well. Thank you so much, Zach and team, for a fabulous car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

We’d highly recommend our salesman Zach

Zach was our salesman. Zach was very thorough in explaining all the available options regarding the end-of-lease situation. He was helpful and supportive in every step of our lease buyout process. Zach was personable, courteous, knowledgeable, non-aggressive, but willing to help. We were very happy with his services, and we’d highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Pleasant purchase

Zach was amazing to work with from start via inquiry texts, to in person sale. Made the purchase of my XT5 so much more pleasant than other car purchases. No high pressure sales, just working to ensure I got the right vehicle for my needs, at fair price. Thank you Zach and Brotherton!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jason is amazing

We loved working with Jason Liu. I was in and out in under two hours. He listened and help me in making the right decision when purchasing my daughter's car. We will definitely return in the future and Jason will be the person I look for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Brotherton is the best

Terrance and the entire staff at Brotherton are amazing, which is why I won't shop anywhere else. They made my last two vehicle purchases truly enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Listening and understanding

Great experience here with Jason for purchasing my Cadillac. He listened and understood everything we needed. Looking forward to working with him in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience!

We worked with Jason Liu and he was very helpful with us purchasing our truck. He was everything you'd want in a salesman supporting the purchase. One of the best experiences we've had. We are looking forward to working with him in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No