Skip to main content

Brotherton Buick GMC

(224 reviews)

Reviews

(224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Fast and hassle free transaction

Drew was great! Fast, easy transaction and great communication. Gave us a fair value for our trade without the endless hours of back and forth negotiation. Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Jason was awesome

I had a great experience working with Jason. I Called about the GMC Acadia first and he followed up with me even though I couldn't make it to see the car the first time we agreed. When I did make it in, he was all ready with the car waiting and ready to show me what it was all about. We made it a very fast and smooth process. No issues. I would work with Jason again for sure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Top service with no pressure

Terrence is knowledgeable and I felt no pressure during the entire experience. Honest and straightforward approach. Brotherton is known for their top shelf commitment to the customer. Communication and follow up on my sale was complete and rewarding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great car buying experience

What a smooth and easy car buying experience. i work in the auto industry as a repair shop owner. after my car being totalled while parked i dreaded buying a car from previous dealership experiences. Jason changed this perception and with his team i was in and out with no hassle and no time. Highly recommend Jason and team at brotherton!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jason Lui is the best car salesman ever!!!

We have bought several cars and this is the first really enjoyable experience. Jason Lui of Brotherton Cadillac made our new car buying experience the best ever!!! Jason made us feel like valued customers. Thanks you Jason. We really appreciate our new car buying experience with you. You are the best!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience

i had a very wonderful experience at Brotherton Cadilliac thanks to my salesman Drew Dussault. Everything went smoothly and I ended up buying a car! Felt right at home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome Experience at Brotherton!

I am very happy with my recent purchase of a 2021 GMC Sierra! Very professional. Thank you for going above and beyond Benjamin and Drew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buying used low mileage car and having it deliverd

Jason Liu was great. It was easy to work with him when buying my replacement vehicle. He even delivered it to my home personally. Ed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Super easy

Terrence made buying a vehicle super simple and easy! He made sure we were taken care of every step of the way, 100% would come back to do business with him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Professional Dealership

Professional dealership. I arrived with all my documents and was driving away with my new vehicle in an hour. Jason walked me through all the features, answered all my questions. I couldn't be happier with my experience or my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No