Reviews
Quick and easy. The Service Department was responsive...
Quick and easy. The Service Department was responsive upon my arrival, always friendly and helpful, they let me know about the expectations of everything being completed and delivered as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, thank you for the feedback! We are happy to hear about your positive experience at Grand Prize Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Denise Aamian- 845-507-1760 (Customer Care)
I got to the dealer a bit late (normal time for me)....
I got to the dealer a bit late (normal time for me). Jason came out and took me right away. Asked a few questions and showed me to the waiting area. When my car was ready I remembered that I had a phone connectivity issue and Jason was able to re-install my phone within minutes and I was on my way. Even in the midst of a pandemic, Grand Prize is no excuses. Very refreshing. Also, the service center is very clean and I had no concerns about being there. This is my 4th time at the service department and I feel very confident with Grand Prize taking care of my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
To say thank you is not enough, Nancy! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Grand Prize Chevrolet Buick GMC again! Denise Aamian- 845-507-1760 (Customer Care)
It could not have been better . This twenty five words or...
It could not have been better . This twenty five words or more is the only part that does not make sense. I think I said it all with the first six words.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Denise Aamian- 845-507-1760 (Customer Care)
Very professional & courteous. Linda was very prepared...
Very professional & courteous. Linda was very prepared (as I had spoken to her about what I was looking for) Would definitely recommend Grand Prize & Linda Cicero.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Denise Aamian- 845-507-1760 (Customer Care)
I brought my car in for service. The service dept. was...
I brought my car in for service. The service dept. was clean and pleasant to wait in. I was out in about 45 minutes. Was thrilled when they washed my car without asking for that great service, Everyone was polite and pleasant. Best part, They only charged me $l0.00 for an inspection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Denise Aamian- 845-507-1760 (Customer Care)
Service department always goes out of their way to make...
Service department always goes out of their way to make the customer happy! Been coming here for a few years now and always a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Denise Aamian- 845-507-1760 (Customer Care)
I was greeted on time, by Jennifer with a smile and later...
I was greeted on time, by Jennifer with a smile and later that day I was contacted about the part needed to repair my vehicle needed to be ordered. There was constant communication about when my car was expected to be ready. Thankyou for the prompt appointment and the updates
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Denise Aamian- 845-507-1760 (Customer Care)
Dealership is very easy to work with and runs an...
Dealership is very easy to work with and runs an excellent service department. I have been a customer of Grand Prize for more nearly 10 years and leased several cars from the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business! Denise Aamian- 845-507-1760 (Customer Care)
Marc was great and focused on what vm I wanted and did...
Marc was great and focused on what vm I wanted and did not waste my time . We got to the bottomline and what was within my budget .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Denise Aamian- 845-507-1760 (Customer Care)
Received quality service for my Cadillac ESV. Thorough...
Received quality service for my Cadillac ESV. Thorough exam of the vehicle and friendly attention. Got appointment quickly. Always felt the care and attention has been quality at Grand Prize.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Denise Aamian- 845-507-1760 (Customer Care)